1、DATA SNAPSHOTDATA SNAPSHOT2024 Employee Experience Trends:AmericasDr.Cecelia Herbert,PsyD,XMPPrincipal XM CatalystDr.Antonio Pangallo,PhDPrincipal XM ScientistTalia QuaadgrasResearch Program ManagerOctober Copyright 2023 Qualtrics.All rights reserved.KEY FINDINGS IN THIS REPORTKEY FINDINGS IN THIS R

2、EPORTAs part of Qualtrics global employee study,employees from 32 countries rated their current work experiences across several components.From this study,we analyzed the five key performance indicators(Engagement,Inclusion,Well-Being,Intent to Stay,and Experience v Expectations)for employee experie

3、nce as well as the top seven drivers of Engagement in each country.In this snapshot,we share the metrics from the Americas.We found that:+KPI ratings vary by country.Employee Well-Being ratings span 19 percentage-points in this region,the greatest variation of all KPIs.Intent to Stay ratings have th

4、e smallest gap,spanning 11 percentage-points across the seven countries measured in this region.+Brazilian employees report the highest Intent to Stay.The majority of Brazilian employees(72%)have expressed an intention to stay working with their current employer for 3 years or more.Employers in Chil

5、e should expect the most turnover as 61%of employees in this country report Intent to Stay with their current employer for at least 3 years.+Mexican employees report the greatest change in employee experience since 2021.Since 2021,Mexicos five KPI metrics have changed on average 4 percentage-points,

6、the most of any country in this region.The ratings Canadian employees provide,meanwhile,have deviated the least,shifting by 3.4 percentage-points.+Professional development is a top driver of employee engagement.Six of the seven American countries in this study selected I feel that my career goals ca