1、DATA SNAPSHOTDATA SNAPSHOT2024 Employee Experience Trends:Europe,Middle East,and Africa Dr.Cecelia Herbert,PsyD,XMPPrincipal XM CatalystDr.Antonio Pangallo,PhDPrincipal XM ScientistTalia QuaadgrasResearch Program ManagerOctober Copyright 2023 Qualtrics.All rights reserved.KEY FINDINGS IN THIS REPORT

2、KEY FINDINGS IN THIS REPORTAs part of Qualtrics global employee study,employees from 32 countries rated their current work experiences across several components.From this study,we analyzed the five key performance indicators(Engagement,Inclusion,Well-Being,Intent to Stay,and Experience v Expectation

3、s)for employee experience as well as the top seven drivers of Engagement in each country.In this snapshot,we share the metrics from Europe,the Middle East,and Africa(EMEA).We found that:+KPI ratings vary by country.Experience v Expectations ratings span 32 percentage points in this region,the greate

4、st variation of all KPIs.Inclusion ratings have the smallest gap,spanning 17 percentage-points across the 12 countries measured in this region,+Italian and Turkish employees have the highest Intent to Stay.The majority of Turkish and Italian employees(75%)expressed an intention to stay working with

5、their employer for 3 years or more.Employers in Sweden and the United Kingdom should expect the most turnover as a little over half of employees in these countries report the lowest Intent to Stay.+Spanish employees report the greatest change in experience since 2021.Since 2021,Spains KPI metrics ha

6、ve changed nearly 8 percentage-points on average.Italian employees ratings have deviated the least from 2021,shifting by about 2 percentage-points.+Professional development is a top driver of employee engagement.Seven of the 12 EMEA countries in this study selected I feel that my career goals can be