1、 October 2023,IDC#US50435423 IDC FutureScape IDC FutureScape:Worldwide IT Industry 2024 Predictions Rick Villars Ritu Jyoti Nobuko Iisaka Jennifer Hamel Leonardo Freitas Gina Smith,PhD Sudhir Rajagopal Heather Hershey Courtney Munroe Tolga Yalcin Peter Chahal Wilson Xavier IDC FUTURESCAPE FIGURE FIG

2、URE 1 IDC FutureScape:Worldwide IT Industry 2024 Top 10 Predictions Note:Marker number refers only to the order the prediction appears in the document and does not indicate rank or importance,unless otherwise noted in the Executive Summary.Source:IDC,2023 2023 IDC#US50435423 2 EXECUTIVE SUMMARY In 2

3、023,a new chapter of the digital business era started:AI everywhere.It promises to drastically reduce the time and costs associated with customer-and employee-facing use cases as well as code,content,and product design processes.This IDC FutureScape provides the top 10 predictions on the future of t

4、he IT Industry and the implications for organizations as they extend their digital business efforts and begin to consider how the use of artificial intelligence(AI)everywhere will affect technology decisions.It addresses a wide range of topics and use cases.Chief information officers(CIOs),chief tec

5、hnology officers(CTOs),and all IT decision makers should approach each prediction in three steps:Assess the relevance of each prediction.Does this prediction apply to technology decisions and investments made by my business today and in the future?If it is not seen as relevant,should it?What do I ri

6、sk if I ignore it?Assess the urgency of each prediction.How soon must I address the effects of each prediction on my IT team and business,and not just all businesses?Who within the organization will I need to include in discussions?Assess the resource requirements of each prediction.What will this p