1、Beyond Efficiency:Overcoming digital complexity through observabilityAPRIL 2023Beyond Efficiency:Overcoming digital complexity through observability2IntroductionDigital transformation and accelerated migration to the cloud over the last three years helped keep businesses up and runningeven thrivingb

2、ut these trends also added unprecedented complexity to computing environments.In this new world,visibility into system performance becomes a meaningful competitive advantage,providing insights needed to wring out efficiencies and improve business performance and customer experiences.Innovation and e

3、xpanding revenue streams get easier,as does navigating inevitable shifts in economies and business priorities.Not surprisingly,then,observabilitywhich enables the creation of detailed data that can be translated into visible evidencehas become an important focus for business leaders,who see it as a

4、critical tool for turning small improvements into big gains.Chief among these:Diminishing down time,which on average costs organizations more than$1 million annually for eight hours each month.Observability has moved to the forefront as organizations struggle to understand the complex web of applica

5、tions they now support and all of the resultant dependencies.Ben Sigelman,co-founder and GM at LightStep,a ServiceNow company,said a deliberative planning process is no longer sufficient to sort out all those dependencies.“I think the systems have gotten complicated to the extent that there is liter

6、ally nobody in these organizations who could take a blank sheet of paper and draw the system,”Sigelman said.“It is not possible for anyone to keep track of it because it is changing too quickly.”Large majorities of executives surveyed have high hopes for observability,expecting those practices to br