1、How consumers experience interaction with artificialintelligence-and why it requires innovative researchapproaches.2023AuthorsTilmann PetersenWilli SchrollJulia NitschkeMichael SchielWhitepaperArtworkDennis RudolphIvy LeeIntroductionThis work examines how the rapid development of artificial intellig

2、ence affects the world of consumers.What research questions arise from this disruptive development in different industries?What impact will AI have on the organization of our own lives and society in general?What current trends in the context of AI are emerging and will shape our future?How do peopl

3、e experience contact with AI and what psychological mechanisms are activated?What forms of interaction emerge in humans when in contact with AI?Based on the neurosemiotic model of human experience,which describes human experience through the dimensions of perception,implicit feeling,and explicit thi

4、nking,we consider the experience of interacting with artificial intelligence and have developed a model for AI experience.The mentioned dimensions of human experienceare complemented by another deeppsychologicallevel,which captures the overallexperience and is referred to as SystemX.2Fig.1:Neurosemi

5、oticmodel of Human Experience with the three systems of information processing and the depth-psychological dimension SystemXPerceptionSystem 0DesireRealThinkingExplicitSystem 2EmotionImplicitSystem 11.Artificial Intelligence from the Foresight Perspective31.1 Corporate Foresight-The strategic foresi

6、ght for businessesCorporate Foresight encompasses thesystematic activity of forward-lookingresearchfor businesses.It targets future issues thatfocus on extended time horizons and on company-specific environments and industrycontexts.While for global corporations,foresight hasbeen a firm element of t