1、 OMS BUYERS GUIDEHow to Choose the Right Order Management System INTRODUCTIONOMS BUYERS GUIDE:HOW TO CHOOSE THE RIGHT ORDER MANAGEMENT SYSTEM2 Order management plays a crucial role in a successful omnichannel retail strategy.It enables businesses to manage inventory,fulfill orders quickly,and provid

2、e a consistent experience no matter where a customers shopping journey begins and ends.While order management is traditionally seen as an operational system,it has a major impact on the customer experience.Todays consumers demand transparent experiences,which require real-time data like accurate del

3、ivery dates and product availability.As a result,more companies are investing in modern order management systems with the core capabilities of distributed order routing,real-time inventory visibility,omnichannel fulfillment,and customer service.The need for these capabilities will likely drive the O

4、MS marketForrester predicts that the global market for OMS software will grow from$1 billion in 2021 to$1.9 billion in 2026.And its not just retailers looking to upgrade their order management solutions.The demand for OMS software is increasing in the manufacturing industry as more of these business

5、es launch direct-to-consumer channels and enter B2B marketplaces.Choosing the right OMS can vastly improve a companys efficiency,reduce human errors,and unlock new customer experiences that drive revenue and loyalty.However,with so many options available on the market,selecting the best OMS can be a

6、 daunting task.This guide will provide an overview of what factors to consider when selecting an OMS and guide you through the process of choosing the most suitable OMS for your business needs.Forrester predicts that the global market for OMS software will grow from$1 billion in 2021 to$1.9 billion