1、Possibilities UnlimitedThe Intelligent Automation Global Market Report:Outlook 2021Automation in practice:The art ofthe possible5 case studies illustrating IA-drivenvalue generationHow Automationdelivers impact and measurablevalue toenterprisesWHITEPAPERBarbara HodgePrincipal Analyst and Global Digi

2、tal Editor,Shared Services&Outsourcing Network(SSON)2022 EdgeVerve Systems Ltd.02IntroductionEnterprises have recognized the importance of Automation and have been adopting it at a fast pace.While RPA has supported the cost objective of enterprises well by taking humans out of transactional processe

3、s(and redeploying them in higher value-adding work),recent years have seen more interest in extending the impact of automations range of capabilities,and driving performance improvements to the top line,as well as the bottom line.The addition of analytics capabilities to automated processing offers

4、great potential in this regard.Some examples of how enterprises are delivering better results include:This report,the most recent in a series of Intelligent Automation market reports that were first launched in 2017,presents tangible proof of automations lasting and transformative impact on the mode

5、rn enterprise.It shines a spotlight not only on improved productivity but also,in the truest sense of the word,the added value that has arisen as a direct result of IA(Intelligent Automation)implementation.This report presents real,hard benefits for anyone looking for support in delivering a robust

6、business case or uncertain as to how to progress with their automation strategy.As such,it also proves IAs lasting and constantly evolving legacy.Improved customer experience through engagementImproved revenue generation through analyticsImproved digitization through scaling of Intelligent Automatio