1、THE DEFINITIVE GUIDE TOInsights,tools,and case studies from digital-first companies and expert facilitatorsFACILITATING REMOTE WORKSHOPS2The Definitive Guide To Facilitating Remote Workshops Authors:Mark Tippin,Jim Kalbach,David ChinFirst Edition:June 2018Everyone in the business of creating or impr

2、oving something is designing.All change starts with a vision and requires hustle,so we like to call change-makers Imagination Workers.And when Imagination Workers with different skill sets and backgrounds team up together-big ideas come to life.Our mission at MURAL is to inspire,enhance,and connect

3、Imagination Workers globally.We believe that innovation,change,can happen anywhere,as long as great minds can be connected and collaborate towards a common goal.For global teams,MURAL is the space where that magic happens.So here is our contribution to accelerate your transformation and your organiz

4、ations.In the next few pages,youll find a condensed version of suggestions,best practices,and stories from the trenches to guide you to become the best facilitator of Imagination Workers.Mariano Suarez-BattanCEO MURALFOREWORD4 Introduction 01 Teams 03 Tools 06 Techniques 10Essential Factors 14 Time

5、Zones 15 Audio 17 Video 19 Group Size 21 Timing 23 Transitioning to Online 25Case Studies 27 Intuit 28 Trello 30 IBM 32CONTENTSDIGITAL-FIRST MINDSETPART I5 Workshop Craft 35 Safety&Confidence 36 Sample Workshop Agenda 37Remote-Friendly Methods 40 Engage&Inform 41 Introductions 43 Research 45 Alignin

6、g 47 Generating 49 Pattern Finding 51 Taking Temperature 53 Prioritization 55 Creating&Iterating 57 Testing 59Checklists&Guides 61 Troubleshooting Guide 65 Digital-First Principles 66 Final Thoughts 67CONTENTSPART IIDIGITAL-FIRST PRACTICE6CHAPTERPART IDIGITAL-FIRST MINDSET1Everything we know about w