1、2023Next Generation RetailOlga KotsurCEO-MercauxIm thrilled to welcome you to the fourth edition of our annual report where we take the pulse of digital transformation in the retail industry,and for the first time warmly welcome our fellow MACH Alliance members,Fluent Commerce,commercetools and Oriu

2、m who have jointly commissioned this years research with us.This years survey is taken with a backdrop of great uncertainty,beginning with the recovery efforts from the global pandemic,the awful impact of the war in Ukraine and the cost of living crisis affecting many households across the world.The

3、 results of our survey reveal that retailers are bullish in their plans to counteract these challenges with many looking to invest through the rising interest rates and recession to bring stability,and even growth,to their business.These tactics appear to be underpinned by the high importance that r

4、etailers are placing on MACH principles to future-proof their businesses,particularly those around composability,both online and in-store,so its apt that this year we welcome the views of our MACH Alliance partners to the report.With such unpredictability from one month to the next,Mercaux will comm

5、it to updating the findings of this report towards the end of Q2 2023 so that you are able to further benchmark your 2023 plans against those of your peers.We will release an addendum to those that have downloaded this original report.If your colleagues would also like to receive this update,then pl

6、ease let us know(details at the end of this report).The team at Mercaux will be hosting a roadshow following the release of this report to discuss the findings.If you would like to attend one of these sessions or book one of our complementary virtual consultations,then please get in touch.Best Wishe