1、2/23/20261The Psychology of Pricing:A PrimerMark Boesen,PharmD,JDPharmacist-AttorneyBoesen&Snow Law,Scottsdale,AZ“The compounders art is the marriage of science and compassion.”-Dan Boesen,R.Ph,MS.Learning Objectives1.Understand psychological price anchors and how patient expectations shape perceive
2、d fairness and value2.Use dosage-form differentiation to optimize margins while improving adherence3.Refine batching and workflow models to decrease unit cost without compromising compliance4.Identify when a loss leader may be strategically appropriate in high-demand categories5.Navigate legal and e
3、thical boundaries with bundled services,subscriptions,and administrative fees6.Respond to market disruptions without sacrificing profitability122/23/20262Why Pricing Psychology MattersThe compounding marketplace is shifting dramaticallyTraditional cost-plus pricing fails to capture the true value of
4、 customized medications.Patient behavior,market signals,and perceived value drive willingness-to-pay far more than ingredient costs alone.Key pressures facing compounders today:Rise of GLP-1 therapies and high-demand shortage medicationsMarket consolidation and increasing ingredient costsShifting pa
5、tient expectations around price transparencyCompetition from online pharmacies and 503B outsourcing facilitiesThe objective of strategic pricing is not to find the price that covers costs,but to capture the maximum value that customers perceive.Nagle&MllerThe Cost-Plus TrapHow most pharmacies price
6、today:Calculate ingredients+labor+overhead,add a standard markup(30-50%),and hope the margin is sufficient.Why this approach fails:It ignores the value delivered to the patient and prescriberIt creates a race to the bottom on priceIt leaves enormous revenue on the tableExample:Custom Topical Pain Cr