1、2Why Operations Leaders Must Prioritize Knowledge ManagementMost businesses dont consider knowledge management the domain of their Chief Operating Officer.In reality,most businesses dont consider knowledge management the domain of any C-suite executive or senior leadership team member.Its rare for o

2、rganizations to have a Chief Knowledge Officer,and even companies with dedicated Knowledge Managers often approach knowledge management at the team or department-level rather than making it an org-wide initiative.But as the ways we work changeand as teams scramble to get more value out of existing r

3、esources in the face of an economic downturnbusinesses can no longer afford to take a scattershot approach to knowledge management.3Why Should Company-Wide Knowledge Management Be a Priority Now?Knowledge management is,at its core,the practice of capturing,organizing,distributing,and leveraging an o

4、rganizations collective knowledge.Its a means of turning knowledge into a renewable resource:something that is constantly being generated,enhanced,and delivered in a way that can be put to use.It should be an always-on activity,but at many companies,its still an afterthought.While a 2021 Deloitte st

5、udy ranked knowledge management as one of the top three issues influencing company success,only 9%of surveyed organizations said they felt ready to address it.1The need to prioritize company-wide knowledge management has only become more pressing now.One of the most urgent reasons for centralizing k

6、nowledge management is to stem the loss of the knowledge from departing employeesboth those let go in organizations reducing their headcount and those voluntarily leaving for other opportunities.The Impact of LayoffsIf youve been tapped into any news sources in 2022 and 2023,its been hard to avoid h