1、How to boost your performance on the second-hand market?Trends,pain points and expectations of a booming phenomenon in Europe.2023 European market studyIn collaboration withA market study intended for decision-makers,updated every year and widely reported in the press.IndexWhy is the second-hand mar

2、ket booming?05The second-hand market in a nutshell 05Europe is following the booming trend 07The market is driven by a few leading channels 09Competition is getting fiercer and new players enter the market 10Key dates have multiplied on the C2C market 13Why traditional retailers must quickly positio

3、n themselves in this market?14The market could be dominated by GAMA and new unicorns NEW 14Benefits from the second-hand market are significant NEW 15Retailers have all the assets to succeed NEW 17Achieve economic profitability NEW 18What are the key factors to be considered?19Launch cost can be opt

4、imised NEW 19Generating traffic quickly is vital NEW 21Building trust and maintaining satisfaction:one of the main challenges NEW 22The Digital Services Act and its impact NEW 25Which tools to control risks and to optimise transactions?26Preserve your brand image in a risky market 26Fight effectivel

5、y against fraud and scams 27Ensure each transaction meets buyers expectations 28Prevent and fairly solve user disputes 29Optimise the user experience with added-value services 30Learn more about us 31Presentation of Tripartie 31Presentation of Wavestone 322023 European study-C2C market&4EditorialBui

6、lding trust in transactions between individualsTripartie and Wavestone provide managers with the keys to sustainable success in the fast-growing second-hand marketTripartie,a trusted third-party start-up specialising in tran-sactions between private individuals and listed in Station Fs Future 40 ran