1、 GBTA BTI OUTLOOK ANNUAL GLOBAL REPORT&FORECAST PROSPECTS FOR GLOBAL BUSINESS TRAVEL 2019 2023 AUGUST 2019 August 2019 GBTA BTI OutlookAnnual Global Report&Forecast August 2019 2 August 2019 GBTA and its affiliates.All rights reserved.GBTA Members may copy this publication in its entirety for intern
2、al company use.Introduction Research Challenge Business travel is a term that encompasses many activities executed in support of any number of business objectives:sales,training,customer support,incentives,professional development,and operations,to name but a few.Depending upon the type of organizat
3、ion,business travel can have many perspectives.For example,travel suppliers see it as a significant source of revenue and a primary market segment.Corporate management sees business travel as both a critical business investment and a controllable expense.Travel managers view it as a resource optimiz
4、ation and duty of care challenge.Policymakers see travel as a generator of jobs,income,and tax revenue.Finally,veteran road warriors see it as an important part of their everyday jobs.To better understand the value of a business function,you need to measure it.But the activity of business travel lac
5、ked a comprehensive global description and a set of metrics from which travel managers,suppliers,and facilitators could plan for the future.In 2009,the Global Business Travel Association(GBTA)embraced this challenge by producing the first-ever study of global business travel activity.The result was
6、an exhaustive study of business travel spending,productivity,and growth that originally covered 75 countries across 48 industries over fifteen years,including a rolling 5-year projection.The analysis has been enhanced and updated each year since then.GBTA has once again updated the study for 2019,as