1、Top 8 trends shaping digital transformation in 2021M U L E S O F T R E S E A R C HR E P O R TExecutive summaryThe digital-ready cultureOrganizations are under greater pressure to digitize services quickly at scale to meet rising customer demands and create new revenue channels.Democratization of inn
2、ovationLine of business users are trying to develop digital customer experiences faster.IT needs to drive cultural change by empowering the business to self-serve and deliver solutions quicker.Composable enterpriseHyperspecialization has created a groundswell of applications,leading organizations to
3、 shift to a composable enterprise to become more agile where digital capabilities can be composed from existing applications using APIs,rather than being built from scratch every time.AutomationOrganizations are using automation to drive operational efficiency and improve business processes.APIs are
4、 key to driving automation and scaling productivity.API securityThe average enterprise has 900 applications.The proliferation of new endpoints creates new avenues for intrusion,requiring robust API security.MicroservicesOrganizations are turning to microservices to rapidly build new customer experie
5、nces.Companies deploying microservices to production will require some form of service mesh capabilities in order to scale.The data divideTo keep pace with evolving customer expectations,organizations are looking for faster ways to unlock data and gain insights.2021 will be the year that data separa
6、tes organizations from their competitors and customers the ability to unlock,analyze,and act on data will become foundational to growth.Data analyticsOrganizations are investing in data analytics to transform customer experiences.The value of data analytics will be dependent on the data they are fed