Splunk:2022年黑色星期五韧性分析报告(英文版)(15页).pdf

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Splunk:2022年黑色星期五韧性分析报告(英文版)(15页).pdf

1、7 e-commerce leaders deliver for customers when traffic peaksResilience on Black FridayTable of ContentsQuantum Metric.6Lenovo.8Stripe .9Tesco.10Dominos.11PUMA .12CAINZ.133Resilience on Black Friday|SplunkFew occasions test system resilience more than Cyber Week,the five-day period between U.S.Thank

2、sgiving Day and Cyber Monday.In the peak hour of Cyber Monday last year,1 U.S.consumers spent$12 million online every minute,meaning even a few minutes of downtime could be catastrophic for business.Its not just the U.S.that participates in high traffic digital shopping.Brought to you by Global Mark

3、etplace,Click Frenzy is modeled on Cyber Monday and takes place on an Australian e-commerce platform.11.11 is a massive e-commerce day in Asia.The speed of business has changed.And with digital transformation comes increased expectations.$8.9 billion was spent on Black Friday in 2021.$10.7 billion w

4、as spent on Cyber Monday.Cyber Week drove a total of$33.9 billion in online spend.If those numbers fail to impress,then how about this:If a customer spends more than three seconds on your webpage waiting for it to load,they will leave quicker than it takes to say,“Please dont go.”As customer expecta

5、tions have risen,theres more pressure to find and fix problems faster.This leads to three main challenges:Slow and inefficient troubleshooting Limited visibility into customer experience Degraded service performance from new deploymentsIn a modern e-commerce world,slow is the new down.If a complete

6、crash and a 404 page on Cyber Monday is the stuff of nightmares,then a very slow page is a bad dream.Poor,buggy web performance can result in increased cart 1Adobe Blog:Trends and Research,11/30/2021$8.9 billion was spent on Black Friday in 2021.$10.7 billion was spent on Cyber Monday.Observability

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