1、The high-growth opportunity for business process outsourcing in the Middle EastFrom back office to strategy roomStrategy&|Skin in the game4ContactsDubaiWissam Abdel SamadPartner+971-4-436-Gaurav PagariaPrincipal+971-4-436-Christian StechelPrincipal+971-4-436-Krakw,PolandAdam JamiolPartner+48-12-433-

2、About the authors Wissam Abdel Samad is a partner with Strategy&Middle East,part of the PwC network.Based in Dubai,he is a member of the technology,media,telecommunications,and digital practice in the Middle East.He has served major telecom operators and IT companies in the region for a decade,worki

3、ng on various business-to-business(B2B)information and communications technology(ICT)topics,including growth strategies and go-to-market planning,governance and operating model design,marketing and sales planning,and solutions design and development.Adam Jamiol is a partner with PwC Poland.Based in

4、Krakw,Poland,he is a lead partner in Global Business Services in the Central Eastern European region.He has over 20 years of experience in business transformation.He specializes in advice and support for clients across the world on outsourcing and shared services in multiple.Gaurav Pagaria is a prin

5、cipal with Strategy&Middle East.Based in Dubai,he is a member of the technology,media,telecommunications,and digital practice in the Middle East.He has more than nine years of experience across the Middle East,Southeast Asia,India,and Europe.He has worked on a range of strategic and operational prio

6、rities for B2B ICT clients,including growth strategy,portfolio diversification into IT/digital areas,go-to-market planning,product and portfolio management,and operating model design.Christian Stechel is a principal with Strategy&Middle East.Based in Dubai,he is a member of the technology,media,tele