1、Presented byIn partnership with 2026 B2B ECOMMERCE PREDICTIONS2 2026 B2B ECOMMERCE PREDICTIONSWELCOME TO THE 4th Annual Master B2B Predictions Report.We are living in a time where nearly every conversa-tion in B2B eCommerce includes someones thoughts about the impact of Artificial Intelligence on ou

2、r industry.And we certainly cant deny that eCommerce will continue to be impacted by AI in significant ways in 2026.But as we were gazing into our crystal ball for this report,we were struck by how much we believe 2026 will be a year where practitioners will be more focused on the foundations of eCo

3、mmerce data,SEO,site search,checkout,competi-tion from Amazon,and more.Yes,these areas will be impacted by advances in AI.But when it comes down to it,companies that get the building blocks right will have the most opportunity to leverage AI to leap-frog competitors and lock in long-term customer lo

4、yalty.With that,here are our 6 predictions for 2026:1.The B2B Search&Discovery Process Will Look Completely Different by the End of 20262.Upheaval in Organic Search Will Catch B2B eCommerce Businesses by Surprise3.B2B eCommerce Teams Will Shift Resources to Create Content to Answer Product-Related Q

5、uestions4.Amazon Business Will Hit$100 Billion in GMV5.AI Checkout Is All the Rage,but AI Customer Service Will Be the Real Breakthrough 6.Platform Vendors Will Specialize and/or IntegrateAndy HoarBrian BeckINTRODUCTION3 2026 B2B ECOMMERCE PREDICTIONS2025 B2B ECOMMERCE PREDICTIONSPREDICTION 1The B2B

6、 Search&Discovery Process Will Look Completely Different by the End of 2026PREDICTION 5AI Checkout Is All the Rage,but AI Customer Service Will Be the Real Breakthrough PREDICTION 3B2B eCommerce Teams Will Shift Resources to Create Content to Answer Product-Related QuestionsPREDICTION 2Upheaval in O