混沌侦探：部署生成式 AI 驱动的故障排除代理 [重复].pdf

1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.IND350-RDon BeeryHe/HimSVP,Global OperationsNasdaqGeorge AgiasoglouHe/himPACE,Senior Solutions Arc

2、hitectAmazon Web ServicesHisyam JukifliHe/HimPACE,Solutions ArchitectAmazon Web ServicesChaos Detective:Deploy generative AI-powered troubleshooting agents 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AgendaCustomer Success StoryWhiteboarding A Troubleshooting AgentNext Steps 2

3、025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Customer Success Story 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.HHow might

4、 we,leverage an agentic workflow for complex and deeply human based incident management processes,to enable the operations team to solve incidents more effectively,with customer first approach?Problem Statement 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.ChallengesIncident Det

5、ectedAlert RaisedData CollectedTeam MobilizedManual ProcessInformation FloodComplex Architecture 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Why GenAI?AutomatedIncident ClassificationAutomated RecommendationsDynamic Resolution PlaybooksAutomatedStructured ReportsAI-DrivenAnoma

6、ly Detection ML-DrivenCorrelation AI-Generated Status UpdatesNLP-based Access to RunbooksDetectionResolutionCommunicationPostmortem 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Partnering With AWS Financial Technology ProductsAnti-Financial Crime ManagementInternal MarketsCapit