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1、World Report Series 2026Cloud in Financial ServicesUnlock large-scale growth with cloud-powered AI agentsFrom process automation to industry reimaginationWorld Cloud Report Financial Services 2026Copyright 2025 Capgemini.All rights reservedCapgemini Research Institute 2025Table of contents03Foreword

2、04Executive Steering Committee06Executive summary41Partner with Capgemini40Methodology39Conclusion18Forge business value through cloud-powered AI agents26Orchestrate a path toward cloud-native,AI-centric financial services08Adapt to AI evolution and the changing role of cloud 2World Cloud Report Fin

3、ancial Services 2026Copyright 2025 Capgemini.All rights reservedCapgemini Research Institute 2025ForewordKartik RamakrishnanCEO of Capgeminis Financial Services Strategic Business Unit Member of the Group Executive BoardHow many times have you heard,“The convergence of cloud computing and artificial

4、 intelligence are real game changers”?Because the truth is,they are.Cloud platforms no longer just provide support infrastructure:they deliver tangible business value and orchestrate innovation.Paired with AI agents autonomous systems that can reason,learn,and act these advancements are helping orga

5、nizations rethink how they operate,innovate,and engage with customers.AI is advancing beyond automation and generative models into the era of agentic AI,where intelligent agents independently handle underwriting,fraud detection,claims,and customer service.At the same time,hybrid and multi-cloud stra

6、tegies are delivering the scale,resilience,and compliance needed in todays highly regulated environment.Together,cloud and AI form a strong foundation for faster speed to market,personalized experiences,and trusted client relationships.The case studies in our World Cloud Report Financial Services 20