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1、A CXG ReportThailandAnd The White Lotus Effect:The Land of Smiles and its Heritage of Excellencein Hospitality&WellnessAbout the AuthorsSilvia ColemanSilvia Coleman is the VP of Thought Leadership at CXG.She is a former investment banker and financial analyst with deep expertise in the luxury space,

2、having covered both the public luxury sector andadvised brands on strategic and business development issues in the private luxury sector.Prior to joining CXG,she worked for PricewaterhouseCoopers Securities,Shattuck Hammond Partners and ThreadstonePartners.She has lived and worked in Europe,South Af

3、rica and the US and brings a truly global perspective to her work.She holds a BComm(Hons)in Finance from the University of Natal,South Africa,a Diploma in Fashion Design from Parsons School of Design,and a Masters in Management(ALM)from Harvard University.Georges Al FeghaliGeorges Al Feghali heads C

4、XGs Transformation and Consulting Practice,advisingsenior decision-makers on global and regional transformation and growth.He has extensive experience in management consulting and previously held managerial positions at consulting firm Strategy&(formerly Booz&Company)and atinternational groups.He al

5、so served as an external advisor to Bain&Company.Analumnus of Insead,Columbia University,and Centrale Suplec,Georges is also amentor for emerging entrepreneurs at Endeavor.Jean-Baptiste CalaisJean-Baptiste Calais is the Regional Vice President for Southeast Asia&Oceania at CXG.With more than a decad

6、e of experience at CXG,he brings deep industry expertise and strategic leadership to the region,driving growth and innovation in the luxury and retail sectors.Prior to his current role,Jean-Baptiste held various sales management positions at Unilever France.His extensive experience across European a