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1、IBM Institute for Business Value|Research InsightsRewiring the telecom mindset How CSPs are gaining a network advantage with cloud and AI2IBM helps communications service providers unlock new revenue potential through business and delivery transformation driven by hybrid cloud and AI-first approache
2、s across the value chain.Our solutions help optimize network operations,enable differentiated experiences across customers,employees,the edge,and beyond,and fortify cybersecurity.For more information,visit: IBM can help1ForewordIn the rapidly evolving telecom landscape,2025 stands as a pivotal momen
3、t,marked by a triad of transformative dynamics in the realm of cloud and AI integration within networks.AI.The growth trajectory of AI adoption in the telecom sector is surging upward.Between 2023 and 2024,GSMA Intelligence research noted a 4x uptake in the commercial deployment of generative AI sol
4、utions.This expansion underscores a growing confidence in AI technologies but also the imperative operators feel in deploying AI.Monetization.Our work with operators highlights that the enhancement of user experiences and the generation of new revenue streams are now at the forefront of industry exe
5、cutives strategic priorities.The network,traditionally a cost center,is increasingly being viewed as a canvas for AI-driven innovation,with use cases ranging from network optimization to the creation of new services.Novel opportunities for leveraging AI to fuel business growth are also gathering mom
6、entum,exemplified by GPUaaS,AI Factories,and AI solution sell-through models.ROI.While communications service providers(CSPs)are often characterized as taking a long time to weigh the value of new technologies,ROI concerns do not appear to be a primary barrier to AI deployment for them.Executives sh