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1、ESG REPORT 2023-24 01Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 ESG REPORT 2023-24 02Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedMapping with UN SDGsOur ESG ambitions continue to power our ef
2、forts to create value for our stakeholders.Throughout the report,you will find our ESG progress mapped to the UN Sustainable Development Goals(SDGs).Inside this report0329115504301256053321640609342466083746How to navigate the report We bring you the Infosys ESG Report 2023-24 an interactive PDF tha
3、t helps you access information easily,to go to another page,section or website.The ESG disclosures consist of the ESG Report 2023-2024 and the ESG Data Book 2023-24.Document controls The bold text on the navigation bar indicates the section you are currently in.You can also go to specific chapters f
4、rom the Contents page.Some of the links embedded in the content will take you to the Infosys Integrated Annual Report,ESG Data Book,the Corporate Responsibility microsite,and the Foundation websites.Click here to access the ESG Data BookDownload printable PDF of Infosys ESG Report 2023-24A4Print opt
5、imizedInfosys ESG Report 2023-2024Next Up.The Next Opportunity.To Grow Sustainably.IntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerPerformance on environmental goalsClimate changeWaterWasteENVIRONMENTPerformance on social goalsEnabling digital
6、 talent at scaleTech for goodDiversity,equity,and inclusionEnergizing local communitiesEmployee wellness and experienceSOCIALPerformance on governance goalsCorporate governanceData privacyInformation managementGOVERNANCEMateriality and stakeholder engagement ESG REPORT 2023-24 Next Up.The Next Oppor
7、tunity.To Grow Sustainably.We,at Infosys,are strongly inspired by the conviction that ESG,more than a corporate responsibility,is the opportunity to play an active role in making the world we work and live in more sustainable,inclusive,and equitably prosperous.The strength of this conviction,however
8、,is sometimes tested.Especially through times when market conditions cannot be described as salubrious.Resources are finite they get stretched.Margins can turn meager fueling anxiety,and it is tempting to relegate sustainability initiatives to the backseat.The fact that these programs have a cost im
9、plication in the near-term,with positive impact,for the organization,accruing only in the mid to long term makes it easier to justify playing defense and conserving resources.The opportunity lies in resisting that pause-it-all urge,also because companies,which dont drastically cut their ESG agenda,b
10、enefit from an extended market advantage,not to mention sustained stakeholder goodwill.Fiscal 2024 has been another year of walking the talk and living our purpose,at Infosys,as you can review in this ESG Report.For us,next up is the next opportunity to grow sustainably.Introduction030405060803Exter
11、nal Document 2024 Infosys LimitedInfosys|ESG REPORT 2023-2409Next Up.The Next Opportunity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerNext Up.The Next Opportunity.To Grow Sustainably.Introduct
12、ionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerMateriality and stakeholder engagement Materiality and stakeholder engagement ESG REPORT 2023-24 04Infosys|ESG REPORT 2023-24External Document 2024 Infosys Limited8 years in a rowCDP climate leadershipemp
13、owered via Tech for Good programs in e-governance,healthcare and education119 mn+livesrural families continue to beneft from our carbon ofset programs2,64,000+recognized by Ethisphere for the fourth year in a rowWorlds most ethical companycertifed for business continuity managementISO 22301:2019cert
14、ifed for occupational health&safety managementISO 45001:2018certifed for privacy information managementISO 27701:2019certifed for information security managementISO 27001:2022certifed for AI management systemsISO 42001:2023certifed for environment managementISO 14001:2015proportion of spending on lo
15、cal suppliers(in India)in fscal 202425+%across our campuses in India,providing a combined recharge capacity of over 20 million liters405 deep injection wellsacross our campuses,holding 430 million liters of rainwater storage capacity40 lakesrecycling of wastewater100%5 years in a rowCarbon neutralof
16、 electricity for our India operations comes from renewable sources 67.5%of the highest-level green certifed space29.6 mn sq.ft.reduction in Scope 1 and 2 GHG emissions over the BAU scenario*60.1%of total installed solar capacity60.2 MWemission intensity for fscal 202413.13 tons of CO2e/MUSD revenueo
17、f ofce space monitored through Infosys command center37.5 mn sq.ft.women in the workforce in fscal 202439.3%90%local hires92 scientistshonoured with the Infosys Prize since 2008in fscal 202424 mn+training hoursenabled with digital skilling 11.75 mn learnersReflecting on our journey so farESG highlig
18、hts*BAU scenario refers to regular operations without interventions such as renewable power or energy conservation initiatives.Next Up.The Next Opportunity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial
19、 OfficerMateriality and stakeholder engagement ESG REPORT 2023-24 05Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedInfosys ESG Report 2023-24Infosys has stayed true to the vision of the founders to continue to earn the respect of our stakeholders globally.It is no wonder,therefore,t
20、hat a holistic appreciation of progress inclusive of the universe of stakeholders from clients to communities,employees,suppliers,investors and the government has continued to inform our collective efforts and results.This ESG report,together with our other publications,reflect our approach,journey
21、and outcomes.About this reportThis report provides information on the progress of our ESG Vision 2030 commitments.The report forms the basis of our Communication on Progress(CoP)with the UN Global Compact(UNGC)each year.Our disclosures show the maturity of our sustainability management system and re
22、porting practices.It addresses the growing interests and expectations of our global stakeholders across environmental,social,and governance dimensions.The reporting boundary for all our environmental,social and governance disclosures covers the operations of Infosys Limited and its subsidiaries,unle
23、ss otherwise stated.Frameworks,guidelines and standardsThe disclosures in this Report(including ESG data book)are in accordance with the GRI Standards 2021 and SASB standards and includes our response to the Task Force on Climate-related Financial Disclosures(TCFD).Approach to materialityThe univers
24、e of our material topics on Environmental,Social and Governance(ESG)is complex and multi-layered,one that is deeply intertwined with the value we seek to create through our business for our stakeholders.Read more on page 9 of this report.We have also mapped our contribution to the Sustainable Develo
25、pment Goals(SDGs).Assurance statementOur ESG disclosures are reviewed and verified internally by an independent group,namely,Corporate Certifications and Assessments Team(CCAT).Select non-financial sustainability disclosures are assured by Deloitte Haskins and Sells LLP.The Independent Assurance Sta
26、tement is available as part of the ESG Data book.Infosys Integrated Annual Report 2023-24Infosys ESG Vision 2030Infosys ESG Data Book 2023-24Infosys Sustainability MicrositeInfosys Foundation Report 2023-24Infosys Corporate Social Responsibility Microsite Approach to reportingNext Up.The Next Opport
27、unity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerMateriality and stakeholder engagement ESG REPORT 2023-24 06Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedArgentina BrazilUS
28、ACosta RicaCanadaChilePeruMexico Puerto RicoAustralia New ZealandChinaSaudi ArabiaUAEQatarTurkeyIsraelIndiaSouth AfricaMauritius ArmeniaBulgariaBelgiumLuxembourgIrelandUKNetherlandsGermanyFranceSpainPortugal LiechtensteinHungarySlovakiaSwitzerlandSerbiaItalyMaltaDenmarkFinlandSwedenHong Kong Taiwan
29、PhilippinesMalaysiaSingapore JapanSouth Korea AustriaCzech RepublicPoland LithuaniaLatviaCroatiaRomaniaNorwayInfosys began its operations in a small apartment office in Pune,India,in 1981.Today,we have offices across six continents.For details of our global locations,visit https:/ PresenceCorporate
30、overviewGlobal footprint56No.of countriesNo.of offices265EmployeesTotal number of employees3,17,240Women employees39.3%RevenuesTotal 1,53,670 crRevenue by geographyRegions2023-24North America60.1%Rest of the world9.8%Europe27.6%India2.5%Countries where we operateNext Up.The Next Opportunity.To Grow
31、Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerMateriality and stakeholder engagement ESG REPORT 2023-24 07Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedOur solutions are classified as
32、digital and coreDigitalCoreExperienceInsightInnovateAccelerateAssureKey products and platformsDigital acceleratorsInfosys Metaverse Foundry combines the power of domain and design expertise,platforms and digital accelerators,with strong relationships in a rich creator-partner economy.Infosys Center
33、for Emerging Technology Solutions(iCETS)focuses on incubation of NextGen services and oferings by identifying and building technology capabilities to accelerate innovation.Application management services Proprietary application development services Independent validation solutionsProduct engineering
34、 and managementBusiness process managementSupport and integration servicesTraditional enterprise application implementationInfrastructure management servicesInfosys Cobalt is a set of services,solutions,and platforms for enterprises to accelerate their cloud journey.Infosys Topaz is an AI-frst oferi
35、ng to accelerate business value for global enterprises using generative AI.Corporate overviewNext Up.The Next Opportunity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerMateriality and stakeholde
36、r engagement ESG REPORT 2023-24 08Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedDear stakeholder,At Infosys,we are driven by the vision of ESG as a catalyst for positive change in the world.Our purpose “To amplify human potential and create the next opportunity for people,businesse
37、s,and communities”reflects our commitment to building a more sustainable,inclusive,and equitable society.We do not compromise on our social and environmental responsibilities,even when there are short-term temptations to do so.We believe that by embedding ESG practices in our core business,we can en
38、hance our long-term value creation and resilience.For us,the next horizon is the next opportunity to grow sustainably.In fiscal 2024,we have demonstrated our purpose in action and we have been recognized globally for our ESG efforts.For the fourth year in a row,we were recognized as one of the World
39、s Most Ethical Companies by Ethisphere,and we were named a Global Top Employer across North America,Europe,Middle East and Asia Pacific.The Infosys Crescent building in Bengaluru was selected as one of the 100 Iconic Sustainable Buildings globally and one of the 10 buildings in India by the G20 Indi
40、an Presidency.For the fifth consecutive year,we were carbon neutral across our global operations,by reducing our energy consumption,increasing our renewable energy sourcing,and offsetting our residual emissions through high-quality carbon credits.We enhanced our efforts to build inclusive workplaces
41、 that foster belonging for our diverse employees.We have 1,24,500+women in the organization,representing 39.3%of our workforce.Our ESG Advisory Council,ESG Investor Days,ESG Supplier Forum,ESG Employee Champions Network and other such forums further strengthen our stakeholder engagement,collaboratio
42、n and commitment.Through our Corporate Social Responsibility(CSR)bodies such as Infosys Foundation,and Infosys Foundation USA,our social impact programs have reached 10 million plus beneficiaries.Infosys is among the first companies globally to get ISO 42001:2023 certified.This is an international s
43、tandard that provides a structured benchmark,designed for entities providing or utilizing AI-based products or services,to ensure responsible development and use of AI systems.The certification is a testament to Infosys long-standing commitment to stay ahead of the curve in areas of governance,respo
44、nsibility,and transparency.You will see more details as you join us in reviewing this ESG Report.As always,we welcome and appreciate your feedback.Sd/-Jayesh Sanghrajka Chief Financial OfficerMessage from the Chief Financial OfficerNext Up.The Next Opportunity.To Grow Sustainably.Bengaluru May 31,20
45、24Next Up.The Next Opportunity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financial OfficerMateriality and stakeholder engagement ESG REPORT 2023-24 09Infosys|ESG REPORT 2023-24External Document 2024 Infosys
46、LimitedEvery view matters Infosys has a presence across multiple geographies,industries,services and products.The universe of our material concerns is complex and multi-layered,one that is deeply intertwined with the decisions we implement and the value we seek to create through our business.Within
47、the domains of E,S and G,we are constantly thinking about the most important issues and preparing for them.Climate change Tech for good Enabling digital talent at scale Corporate governance Data privacy Information management Diversity and inclusion Employee wellness and experience Waste Water Energ
48、izing local communitiesVery highHighMediumMeidumStrongVery strongInfuence on stakeholdersImpact on sustainable business performance1 Word Economic Forum(www.weforum.org/whitepapers/toward-common-metrics-and-consistent-reporting-of-sustainable-value-creation)2 Ellen McArthur Foundation(https:/www.ell
49、enmacarthurfoundation.org/)External stakeholderconsultations,global frameworks,mega trends,and peer benchmarkingInvestor prioritiesthrough investor surveysGlobal indices reportingand assessment frameworks,thought papers1,andpartnerships with globalorganization2Peer benchmarkingin the IT industryMedi
50、a and public opinion,using AI tools for insightsBelief audits withthe Management tounderstand prioritiesEmployee engagementsurveys,focus groupdiscussions and InteractionsRegulatory landscapein jurisdictions relevantfor InfosysBroader stakeholderconsultationsSpecifc ESG impactareas in geographical an
51、d service linecontexts in relation tomega trendsBenchmarkingagainst bestpractices amongpeers in IT and otherindustriesInternal stakeholder alignmentIn 2020,we undertook a review of the progress we made over the past decade on our sustainability goals and developed the lens further in a more practica
52、l and comprehensive manner,to broaden our ESG focus and rank our priorities in order of their importance to our business and our stakeholders.Our approachWe determined our most material issues through a data-driven and consultative exercise.Material topics were shortlisted and prioritized based on t
53、heir impact on our stakeholders and our business.Materiality matrixStakeholder engagementWe identify and prioritize our stakeholders based on the impact of the Company on the stakeholders and the ability of the stakeholder groups to influence the functioning of the Company.As part of the materiality
54、 assessment,we have identified six key stakeholder group:Inverstors/shareholders,clients,employees and sub-contractors,suppliers/partners,government/regulators,and the community.Refer to BRSR for more information on stakeholder engagement.Materiality and stakeholder engagement The ESG committee of t
55、he Board also approves the continued relevance of material matters encompassing the views of our stakeholders on an annual basis.Next Up.The Next Opportunity.To Grow Sustainably.ENVIRONMENTSOCIALGOVERNANCEIntroductionESG highlightsApproach to reportingCorporate overviewMessage from the Chief Financi
56、al OfficerMateriality and stakeholder engagement ESG REPORT 2023-24 10Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedUN SDGs alignedServe the preservation of our planet by shaping and sharing technology solutionsAdopt,invent and spread smarter ways to mitigate greenhouse gases(GHG)e
57、missions,reduce energy consumption,manage water and waste.To make our planet stronger by consistently embracing clean tech in our operations and client solutions,thereby minimizing the impact on nature.Environmental vision11122124Performance on environmental goalsClimate changeWaterWasteENVIRONMENTP
58、erformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 11Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTPerformance on environmental goalsEnvironment vision 2030Serve the pres
59、ervation of our planet by shaping and sharing technology solutionsClimate changeWater Carbon neutral across Scope 1,2 and 3 emissions Reduced Scope 1 and 2 GHG emissions by 60.1%over the BAU scenario Reduced absolute Scope 3 emissions by 38.3%over the 2020 baseline Maintaining carbon neutrality acro
60、ss Scope 1,2 and 3 emissions every year Reducing absolute Scope 1 and 2 greenhouse gas(GHG)emissions by 75%(1)Reducing absolute Scope 3 GHG emissions by 30%(2)Engaging clients on climate actions through our solutions Maintaining 100%wastewater recycling every year 100%of the wastewater in our campus
61、es is recycledNote(1)Corresponds to 75%renewable energy usage globally.This will be measured annually against the business-as-usual(BAU)scenario,which refers to regular operations without interventions such as renewable power or energy conservation initiatives.(2)Measured against the 2020 baseline.I
62、ncludes business travel,employee commute,and transmission and distribution losses as per ESG Vision 2030.Waste Ensuring zero waste to landfill This year,we achieved TRUE Zero Waste certification for our owned campuses in Bengaluru,Chennai MCity,and Pune Phase-2 through Green Business Certification I
63、nc.(GBCI)Material topicsAmbitionsProgress in fiscal 2024 50%of our large deal engagements include climate change solutionsPerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 12Infosys|ESG REPORT 2023
64、-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeCARBON NEUTRALin 2024,making it the fifth year in a row As a part of our ESG Vision 2030,we have committed to maintaining carbon neutrality across Scope 1,2 and 3 emissions,each year.Our Climate Pledge,(in partnership with Amazon and
65、Global Optimism),is to become net zero by 2040.Infosys is the first Indian company to participate in the RE 100 initiative.Our emission reduction targets are validated by the Science Based Target initiative(SBTi).Infosys climate commitmentsInfosys building among G20 Iconic BuildingsWhen India assume
66、d the G20 presidency in 2023,it adopted the theme of Vasudhaiva Kutumbakam(The World is One Family).Through Indias presidency,the Bureau of Energy Efficiency(BEE)of the Government of India,together with international and country partners,aimed to showcase exemplary buildings and establishments to pr
67、omote climate-sensitive design and behavior.The Infosys Crescent building in Bengaluru was selected as one of the 100 Iconic Sustainable Buildings globally and one of the 10 buildings in India by the G20 Indian Presidency.The Infosys Crescent building stands as a testament to the transformative powe
68、r of sustainable practices.Through passive design strategies such as natural daylighting,efficient insulation,and climate-based shading,we have minimized our dependency on artificial lighting and created a space that is not only visually appealing but also energy-efficient.Our in-house-developed inn
69、ovative radiant cooling systems,equipped with state-of-the-art sensors and controls,ensure optimal indoor air quality and thermal comfort while minimizing energy consumption.Our commitment to sustainability extends beyond energy efficiency.Our building materials have been carefully selected for thei
70、r low environmental impact,with a focus on recycled content and locally-sourced materials.Water-saving features,such as rainwater harvesting and greywater recycling systems,further underscore our dedication to resource conservation and environmental stewardship.The Infosys Crescent building in Benga
71、luruPerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 13Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedInfosys Chairman Nandan Nilekani and Prof.Amory Lovins at the book launch in
72、September 2023.Energy efficiency is keyAction towards climate change requires equal focus on reducing demand as well as shifting to clean energy sources.With rapid urbanization and increasing contribution of buildings to global emissions,there is an opportunity to transform our cities into hubs of e
73、fficiency and adopt a low-carbon path.Energy-efficient buildings are no longer an option but a necessity as this sector is seeing unprecedented demand in energy.From passive solar design to cutting-edge materials,from intelligent HVAC systems to energy-efficient lighting,the solutions are as diverse
74、 as the buildings themselves.The need to transition to cleaner,more sustainable energy systems has never been more urgent.Energy efficiency emerges as the lynchpin of this transition,a powerful tool to reduce energy consumption while maintaining or even enhancing the quality of our lives.Striking th
75、e right balance between energy efficiency and comfort would bring in benefits on health and environment,cost savings,comfort,and durability.Pioneering Net Zero Buildings|The Infosys JourneyClimate change advocacyIn this context,Infosys published a book“Pioneering Net Zero Buildings The Infosys Journ
76、ey”,chronicling Infosys efforts towards creating super-efficient buildings,thereby minimizing environmental impact.The book launch was held in the Infosys Bangalore campus on September 11,2023.The occasion was graced by Prof.Amory Lovins,American writer,energy advisor,physicist,and Chairman Emeritus
77、 of the Rocky Mountain Institute.He is also renowned for his work as an integrated designer of super-efficient buildings.He was joined by Nandan Nilekani,Chairman,Infosys.They engaged in a fireside chat to discuss technologies of the future that can help decarbonization at scale and speed for a Net
78、Zero planet.Pioneering change The book provides a detailed account of energy conservation being one of the main pillars in achieving carbon neutrality at Infosys.The unique methodology,disruptive technologies and new benchmarks in buildings,captured in the book,are expected to guide and inspire comp
79、anies,policymakers,academia,and other stakeholders in the industry.At Infosys,we believe that meeting global climate goals requires shared learning and collective efforts by all stakeholders.The case studies illuminate the achievements that can be realized when architects,engineers,researchers,build
80、ers,and policymakers join forces in the spirit of innovation and sustainability.While it provides performance benchmarks,it acknowledges that,in the complex puzzle of sustainability,there are no silver bullets.There is a need to learn from both triumphs and setbacks,to build a collective understandi
81、ng among various stakeholders of what it means to create infrastructure with minimum environmental impact.The right approach to Net Zero emissions and meeting global climate goals is only possible through collective efforts of all stakeholders.The online version of the book is available at https:/ E
82、NVIRONMENTClimate changePerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 14Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeHolistic approach to emission re
83、ductionMost of the work around green buildings revolves around reducing operational costs by designing buildings efficiently,resulting in energy and water savings.It is important to consider a holistic approach that includes the life cycle carbon assessment of the building.Emissions related to extra
84、ction of raw materials,transportation of materials to site,and construction termed as embodied emissions contribute to the overall emissions of buildings.Though significant in a building life cycle,the embodied emissions calculations are not commonplace currently due to the efforts involved in sourc
85、ing material-related carbon data and tracking each material from its origin to site.To strengthen this evolving area of study and our commitment to decarbonization and environmental stewardship,life cycle assessment has been taken up for every new building at Infosys to understand the embodied carbo
86、n up to the construction stage and explore opportunities for reduction.We have conducted an embodied carbon analysis for our upcoming buildings,adhering to the ISO 14040-44 standard.We have focused our analysis specifically on the product stage(A1-A3),which includes raw material supply(A1),transport
87、ation(A2)and manufacturing(A3).Our analysis has revealed a range of embodied carbon emissions,from 650 kgCO2e/sqm to 750 kgCO2e/sqm,attributable to A1-A3 stage only.Its important to note that our analysis has concentrated solely on core and shell structure and facade elements,recognizing their signi
88、ficant contribution(over 75%)to the buildings embodied carbon footprint.By conducting this comprehensive analysis,we are better equipped to make informed decisions regarding material selection,design choices,and construction methods,with the ultimate aim of minimizing our environmental impact and ad
89、vancing sustainability within the built environment.Our progress on green buildings29.6 million sq.ft.of green buildings with the highest level of certificationThe benefits of green buildings extend far beyond certifications,offering a multitude of advantages to both occupants and the environment.Th
90、rough innovative design,construction,and operation practices,green buildings significantly reduce carbon emissions,mitigate climate change,and enhance energy efficiency.By incorporating energy-efficient features,such as advanced insulation,efficient HVAC systems,and accurate monitoring and control,t
91、hese buildings minimize operational costs while maximizing occupant comfort and well-being.Through our continued investment in green building initiatives,we strive to lead by example,driving positive environmental and social impact while advancing the principles of sustainability in the built enviro
92、nment.Where our emissions come from(in tCO2e)Scope 1-7,150Scope 2-55,881Scope 3-1,80,737Business travel-61,764Employee commute-23,397Transmission and distribution losses-8,395Upstream leased assets emissions-1,170Waste emissions-507Work from home emissions-54,009Capital goods-31,4952.9%12.9%22.2%25.
93、3%9.6%3.4%0.5%0.2%22.9%Energy efficiencyTo reduce emissionsRenewable energyTo avoid emissionsCarbon offsetsTo offset emissionsClimate action at Infosys At Infosys,we are mindful of enforcing climate actions across our business and operations.We continue to be carbon neutral,for the fifth year in a r
94、ow.We have made a mark in the global industry as a stalwart in green buildings,earning the highest level of green buildings certification for 29.6 million sq.ft.of our buildings.We continue to reduce our Scope 1,2 and 3 emissions and are involved in several carbon offset projects across the country.
95、These projects are not just instrumental in offsetting our carbon footprint but also create opportunities for communities to improve their health and education.We also engage meaningfully with clients to build products and services that will help them in their ESG performance.Our approach to reducin
96、g emissions is three-fold:Infosys Vizag campusWorkplace transformationWorkplace transformation is currently being implemented at scale at Infosys.The reimagined workplace supports people to work in the hybrid mode and encourages people to work collaboratively.Transformed workplace aligning to the ne
97、w normal increases productivity,health and wellness and provides a refreshing experience to the employees,while ensuring efficient usage of resources.Offices in tier-2 cities With many employees preferring to work out of their base locations in tier-2 and 3 cities following the COVID-19 pandemic,Inf
98、osys made a strategic decision to open offices in tier-2 cities to help them work locally.This strategy is expected to have a two-fold impact:It can boost the local ecosystem and reduce construction in the big cities,thereby reducing pollution and water stress.In line with this strategy,in fiscal 20
99、24,we opened two offices in Visakhapatnam(Andhra Pradesh)and Coimbatore(Tamil Nadu)respectively.Emissions intensity(tons of CO2e/MUSD revenue)2021-2215.092023-2413.132022-2314.00Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow
100、Sustainably.ESG REPORT 2023-24 15Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeOfficials from the Pimpri Chinchwad Municipal Corporations engineering department along with representatives from AEEE at Pune DCAdvocacy to drive societal changeInfosys campuses
101、 have set benchmarks in various sustainable practices such as energy efficiency,water conservation,waste management,and operational efficiency through continuous performance monitoring.They also act as platforms of learning and this has been emphasized by the visits to the campus by various governme
102、nt organizations,private entities,and academia.The campus visits create awareness on the best practices and demonstrate the benefits of efficient designs and innovative approach to buildings.Some of the important visits are listed below:A delegation from Pimpri Chinchwad Municipal Corporations engin
103、eering department,along with representatives from the Alliance for an Energy Efficient Economy(AEEE),visited the Pune campus.The visit provided them insights on our cutting-edge energy efficiency measures and sustainable building practices.A delegation of the Indian Railways visited the Infosys Hyde
104、rabad SEZ campus.The officials witnessed the innovative methods adopted by the campus for conserving energy,and visited the 6.6 MW solar plant at the campus.Delegation of the Indian Railways at Infosys Hyderabad SEZ campus A delegation from the National Power Training Institute visited the Infosys B
105、angalore campus as a part of their training program.The visit was to create awareness on best practices in electrical installations,energy efficiency in design,and operation of large buildings.The National Power Training Institutes team at the Infosys Crescent building in Bengaluru Students from sev
106、eral academic institutes,from diverse backgrounds such as architecture,engineering and management,visited Infosys campuses to understand the various aspects of incorporating sustainability in practical applications.Solar Decathlon IndiaSolar Decathlon India(SDI)is the worlds largest net-zero buildin
107、g challenge and addresses the urgent need for climate action in India.SDI is an annual competition that challenges undergraduate and postgraduate students to create innovative,net-zero,and climate-resilient solutions for Indias building sector.Student teams partner with the industry to work on live
108、projects with the larger goal of influencing industry practice and workforce development.The nine-month challenge concludes with a three-day final event where students from finalist teams present their work,and interact with leaders from the building industry.Students and representatives at the SDI
109、Finals 2023 in the Infosys Mysore campusVisit by CEO of US Green Building Council Having one of the largest certified green building footprints globally,Infosys was honored to host Peter Templeton,President and CEO,U.S.Green Building Council and Green Business Certification Inc.,in March 2024.More d
110、istribution in tier-1 cities To reduce the travel stress on employees and make tier-1 cities more distributed,Infosys has set up smaller offices within these cities.The Infosys North Gate office in Bengaluru is one such example.Along with reducing travel stress for employees,these have also created
111、opportunities for local talent.USGBC team at the Infosys Crescent campus visit in March 2024.During the visit,the CEO engaged with our leadership team,toured the campus,and participated in discussions highlighting our sustainability initiatives.The visit emphasized our alliance and collaboration wit
112、h the USGBC,reinforcing our shared commitment to advancing green building standards and practices.I had the privilege to visit the Infosys CRESCENT building in Bengaluru.It is a model for sustainable operations,reducing energy use by more than 40%compared to ASHRAE standards and water consumption by
113、 more than 60%against LEED baseline requirements.These kinds of real-world features and impacts at the CRESCENT and many other LEED-certified buildings in the Infosys portfolio prove that transforming our built environment is both achievable and scalable.-Peter Templeton,President and CEO,U.S.Green
114、Building Council and Green Business Certification Inc.Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 16Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeSD
115、I Finals 2023 was hosted at Infosys Mysuru and the entire event was carbon neutral.A total of 650 students,faculty and industry mentors stayed on the Infosys Mysuru campus and participated in an intensive four day engagement comprising presentations,exhibitions,an internship fair and a tour of the I
116、nfosys Mysuru campus showcasing sustainable practices.A jury of Infosys leaders selected the winner of the Climate-Smart Innovation Award.Highlights:The 2022-23 SDI Challenge was the largest net-zero building challenge in the world with participation from 1,780 students representing 126 colleges fro
117、m 50 cities across India.36 net-zero energy and water building solutions were presented at the event.12 industry innovations addressing climate change were exhibited to 650 attendees.400 students received employment opportunities from more than 30 organizations working in the area of building decarb
118、onization.650 people experienced the functioning of one of the most sustainable campuses in the world.120 industry representatives interacted with 400 students.Decarbonizing our value chainInfosys has been a leader in climate action for many years due to its affirmative action in mitigating climate
119、change impacts.This has led to the framing of Infosys ambitious ESG Vision 2030 and signing of The Climate Pledge to be net zero by 2040.Infosys has been reporting environmental information through the Carbon Disclosure Project(CDP)for close to two decades and has actively undertaken efforts to redu
120、ce environmental impact of its operations,promote environmental stewardship in its supply chain and mitigate risk.To meet these ambitious targets,Infosys expects its supply chain partners also to align and move in the same direction.Infosys embarked on a supply chain decarbonization journey during t
121、his financial year.Purpose of the initiativeTo achieve meaningful progress in our climate action journey,it is crucial for suppliers to align their climate change ambitions with Infosys and work together towards a common goal.This will enable the entire ecosystem to grow and move towards climate cha
122、nge mitigation and adaptation.Learnings from this journey will help us ensure that the entire supply chain is equipped to handle future regulatory requirements by having an early mover advantage and implement strategies to combat climate change,more effectively.ActionIn order to support early adopti
123、on,we organized four in-person training sessions for our suppliers,representing a large part of our capex.The sessions focused on climate change and the knowledge required to facilitate accurate climate change disclosures including best practices in monitoring,maintaining,and improving data capture
124、methodologies,emissions monitoring as well as calculation techniques applicable to the organization.The workshops leveraged Infosys benchmark practices in environmental sustainability while offering learners an opportunity to experience our campuses,which are also referred to as living labs for clea
125、n technologies.Way forwardClimate change impact reduction is not possible without collective action.We believe our efforts will catalyze climate change actions across the supply chain.The engagement with our suppliers will enable us to have more accurate data and this in turn will facilitate the pro
126、curement of products that are manufactured in a climate-friendly manner from environmentally-conscious suppliers resulting in overall climate change impact reduction.While delivering this,our valued suppliers would have also embarked on the journey of climate action.One of the sessions with our supp
127、ly chain partnersPerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 17Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeA Biogas unit at a farmers home.Climate
128、 action and gender equity through household biogasMore than 70%of rural households(1)still use the traditional three stone stoves.Some households that have LPG connection under government schemes cannot afford the recurring refill cost.Constant supply is also difficult in remote areas.Women and girl
129、s often spend a significant amount of time collecting firewood,which not only endangers their safety but also requires them to engage in more menial tasks.With women being predominantly responsible for cooking,this can limit their opportunities for education,employment,and personal development.Tradi
130、tional cooking methods also generate a lot of smoke from cooking resulting in GHG emissions.This affects the health of women and children in the household.In the risk that these women were facing,the Infosys team found an opportunity to address two issues climate change and gender inequity.An opport
131、unity to reduce greenhouse gas emissions and also empower women.The biogas units supplied by Infosys have been installed in the households of small and marginal farmers in rural areas.A detailed document capturing the project is given here:Whitepaper on biogas()Continued benefit through carbon offse
132、t projectInfosys carbon offset projects have been designed to create both social and environmental impact.The projects,which are being implemented since 2016,continue to benefit more than 2,64,000 families,through the improved cook stoves and the biogas units distributed to rural farmers.Here are so
133、me examples:The Ramanagara biogas project,which was implemented in 2016,continues to function well and benefit 7,620 beneficiaries.Their lives have changed for the better,thanks to the beneficial schemes for the government,their own tireless work and the biogas units distributed by Infosys.The avoid
134、ed spend on LPG and better health due to smokeless cooking have contributed to their overall well-being.Meanwhile,the cookstove project in Meghalaya is helping women significantly.The Garo communities in this region rely on the forest for their energy needs.This requires the women of the families to
135、 walk deep into the mountainous forest to bring back heavy loads of wood in bamboo baskets strapped to their heads.Most of their time every day is spent in thus collecting firewood.The improved cook stoves distributed by Infosys have reduced the firewood collection trips by half,in addition to impro
136、ving the indoor air quality in the households.This has improved their overall livelihoods and given the women the opportunity to spend their time doing more meaningful work.Heavy loads of wood carried by women.(1)Which is the Primary Cooking Fuel in Indian Households?CEEW StudyPerformance on environ
137、mental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 18Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeImproving digital literacy of women through carbon offset projectsInfosys carb
138、on offset projects have enhanced the lives of more than 2,64,000 households through the social,economic and environmental benefits created by the program.One such benefit is the digital literacy created by the program.Our project partners have been equipping women monitors(women identified to monito
139、r the projects),to use digital technology for beneficiary identification,distribution and monitoring of the project.In general,men have more access to technology or devices in rural settings and this initiative has largely helped bridge the gender gap.A woman monitor using smartphone to track and mo
140、nitor the distributed stoveOur project in RajasthanThe digital monitoring journey in Rajasthan began in 2020.It started with a pilot project in which basic smartphones were given to five monitors.Soon enough,the partners realized the challenges of rural India.The battery of the basic smartphones was
141、 getting drained quickly and without electricity,the women could not charge the phones.Network reception was either not available or extremely poor and the applications did not work.There was also general scepticism among rural women to its potential dangers if used inappropriately.The monitors are
142、also eager to teach their children how to use these smartphones.One such story is that of Nirmala Devi from Kojawada,who never used a smartphone before but now is monitoring the condition of cookstoves for several households in her village and updating them on the app regularly.She found that digita
143、l monitoring can eliminate all the manual paperwork she used to do for monitoring and billing,it also helps her understand her monitoring percentage effectively and plan the month accordingly.She then started to use her smartphone to watch the local news and now feels empowered.She takes pride in wo
144、rking for the betterment of the health of the village women and the environment through the cookstoves initiative and emphasizes the importance of the smartphone and digital technology in easing this journey for her.Our project in NagpurIn Nagpur,Maharashtra,many women in the project were initially
145、unfamiliar with modern technology,and have undergone a transformative journey in embracing digital literacy.With the use of advanced software for data collection,the volunteers,especially 12 monitors,have successfully conducted surveys essential for the biogas project.The project provided these wome
146、n with a unique opportunity to develop practical skills in using smartphones and specialized software.As they engaged in data collection related to the working condition of biogas plants,they acquired proficiency in handling digital devices,navigating software interfaces,and ensuring accurate and ef
147、ficient data entry.The newfound digital literacy skills have translated into tangible economic benefits for these women.Beyond personal empowerment,these women have become inspirational figures within their communities.Their success stories are contributing to changing societal perceptions about wom
148、ens capabilities,challenging traditional gender roles,and fostering a more inclusive environment.With their newfound skills,they are better positioned to explore further opportunities in the digital economy,enhancing their long-term prospect.use smartphones due to lack of knowledge and understanding
149、 of the technology.Basic phones were replaced with smartphones and in the last four years,the project partners at Udaipur have conducted relentless training and capacity building of the monitors.As a result,today,400 monitors are monitoring the cookstoves usage of almost 50,000 households.The projec
150、t partner,in their training sessions,have always emphasized on the appropriate way to use smartphones and have spread awareness about Woman monitors engaging with the farmer communityPerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To
151、Grow Sustainably.ESG REPORT 2023-24 19Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeEngaging clients on climate solutions50%of our large deal engagements include climate change solutions Infosys continues to strengthen its position in delivering practical,i
152、mpactful,ethical and holistic ESG solutions to its clients based on the following strengths:Strong delivery capabilitiesOur strong delivery capabilities include:Partnerships:Combining partner capabilities to amplify client impact AI and data analytics:Leveraging the most recent advancements in gener
153、ative AI,deep learning and data analytics Innovation:Developing innovative sets of solutions to transform operations and supply chain Expertise:Leveraging the cross-unit capabilities of Infosys Services-ESG Data and Analytics-Green IT -Energy Transition-Smart Spaces-PLM Circularity-Decarbonization-E
154、SG for Finance-ESG as a Service-Sustainability Advisory and Sustainable Procurement Carbon neutrality leadershipInfosys became carbon neutral in 2020,30 years ahead of the timeline set by the Paris Agreement.As part of our ESG Vision 2030,we have committed to be carbon neutral each year.Our deep,int
155、ernal expertise spanning over a decade lies on running some of the most efficient real estate operations.Infosys operates over 56 million sq.ft.of real estate across campuses in India out of which nearly 50%of our portfolio is LEED Platinum certified for the highest level of operational efficiency.C
156、lients experience a direct positive impact on their ESG metrics with Infosys as a carbon neutral service provider.We continue to reduce our Scope 2 and Scope 3 emissions to reduce our overall carbon footprint net of offsets.Achievements -Carbon neutral five years in a row across Scopes 1,2 and 3 -29
157、.6 mn sq.ft.of office space with the highest level of green building certification -60.2 MW installed solar capacity -Community-based carbon reduction programsThought leadership Infosys is recognized as a global sustainability leader,showing the way in best practices,commitment and investment.We are
158、 rated as a top provider of sustainability services and is known as a thought leader in providing insights in research and innovation.Recognition-WSJ:“Worlds 100 Most Sustainably Managed Companies”-Ethisphere:“Worlds Most Ethical Companies”-UN:Global Climate Action Award -Global ESG leadership ratin
159、gs Partnerships In fiscal 2024,we saw an exponential increase in our client conversations on sustainability.We are increasing our engagement footprint across a vast spectrum of clients and their sustainability challenges.We have opened up partnerships with independent software vendors(ISVs)providing
160、 ESG reporting and analytics capabilities,conducting supply risk analysis and due diligence support,operations,health and safety improvements,Green IT and IT asset lifecycle management just to name a few.Our partnerships with large ISVs,enterprise applications suite and cloud providers continue to a
161、dd the sustainability impact as a differentiating dimension.Our partnership footprint includes:Major technology and solution providers Major research institutions Governmental and non-governmental organizations Partnerships-Google,AWS,Microsoft,SAP,IBM,Salesforce,BMC,HPE,and hundreds more-The Econom
162、ist Group,Financial Times-MIT,UC Berkeley,Arizona State Univ.-World Economic ForumGrowing our public/private partnership footprint WEF Smart City Policy InitiativeDuring a G7 official public-private event held in Tokyo on March 28,2023,the G7 Sustainable Urban Development Ministers,World Economic Fo
163、rum and industrial leaders such as Infosys gathered to call for comprehensive climate action plans.Infosys has since led a multinational,multi-stakeholder public-private taskforce developing green building principles though“model”policies.Taskforce outputs,such as the Whole Life Carbon Assessment Ma
164、ndates,support the mission of the WEF Net Zero Carbon Cities Initiative to reduce built environment carbon emissions.Sustainability Day at HersheysInfosys had a strong presence at Hersheys IS Annual Conference at Hershey HQ in Pennsylvania with its Sustainability theme.Hershey IT and business leader
165、s attended the conference that consisted of partner breakout sessions and an Infosys booth.Infosys showcased Sustainability,AI,and Human Experience capabilities and captured 25 leads across all the three areas.Infosys also signed up 98 people to have personal cacao trees planted in Ecuador;they will
166、 be able to name the tree,track its growth online,learn about the individual who actually planted the tree for them and see the carbon impact.AWS Sustainability Day Infosys teamed up with the AWS Sustainability Day,a premier invite-only day of inspiration,thought leadership,and panel discussions des
167、igned for leaders who have a vested interest in sustainability,IT professionals,and builders across all industries who are committed to reducing costs while protecting the environment.Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To
168、 Grow Sustainably.ESG REPORT 2023-24 20Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTClimate changeA glimpse into some of our solutionsA variety of our engagements helped improve the ESG performance of our clients as well as enhance the sustainability ratings of the serv
169、ices and products they provided to their customers.Many of these solutions were bespoke to address the unique nature of our clients business.ESG platform for food distribution A global leader in food distribution was facing the challenges of demanding regulatory requirements,sustainability commitmen
170、ts,and the need to turn ESG data and more sustainable products into sources of greater revenue.Infosys acted as the primary system integrator for the client,working directly with supplier engagement,master data management,accounting,Salesforce ERP,and e-commerce teams and systems to enable the gathe
171、ring and sharing of numerous ESG data streams across enterprise systems.The Infosys solution enables tracking of product attributes including food certifications,organic and fair-trade claims,etc.,from suppliers through to e-commerce systems,enabling the customer to sort,search and filter product ca
172、talogs.Product carbon footprint trackingFor a large rail equipment and systems major,Infosys is helping to deploy a system to track Scope 3 emissions across a large panel of suppliers for delivering an increasingly diverse portfolio of products across mass transit transportation,railway freight,mini
173、ng,and digital applications.Infosys solution enables the client to adhere to the rapidly-evolving EU regulations and helps to track product decarbonization and ESG performance,while supporting the monitoring of its GHG reduction targets.Building certifying platform For a leading international financ
174、ial institution,Infosys has helped in platform development that facilitates the process of obtaining green building and zero-carbon certifications.This platform evaluates buildings based on their energy,water,and embodied carbon footprint,and awards certifications to those that achieve at least 20%s
175、avings across all three categories.It helps the platform users to prioritize funding for specific retrofits and decarbonization measures due to improved building performance and reduced emissions.Gen AI ESG analytics solutionFor a multinational diversified financial services company,Infosys has deve
176、loped a generative AI-based solution,which can extract information from ESG reports and provide a summary to allow the user to ask contextual questions to the document.It helps reduce onboarding time for new analysts,helps analysts to accelerate,and reduces dependency on domain expertise and traceab
177、ility of generated content for validation.GHG emissions tracking for biofuels For a leading sugar manufacturer,Infosys enabled accurate tracking of embedded carbon in the manufacturing and transport of ethanol as biofuel.Infosys solution helped the client to calculate sustainability characteristics
178、of the bioethanol from the farm to the gate of the customer.The solution ensured high accuracy and traceability of data entry compliant with RED reporting directive.Data platform for green investing For an investment management division of one of the worlds largest asset management companies,Infosys
179、 implemented MSCI-and TCFD-based methodologies by defining a large set of KPIs and derived metrics tracked for reporting the fixed-income fund universe.Infosys leveraged the best practices defined by its ESG intelligence cloud solution framework for the solution,which helped the client and its end c
180、onsumers with accurate regulatory reporting of enriched ESG metrics benchmarking of portfolios based on ESG performance factors,effective measurement of risk and thereby sustained long-term value creation.Supply chain risk due diligence For a leading Nordic Bank,Infosys helped to integrate and compi
181、le the new facility and employees GHG emissions data(Scope 1,2,and 3).Enhanced sustainability reporting with streamlined and automated emissions reporting ensure accurate GHG emission calculations for the dedicated facility for the client,and supply chain due diligence compliance.The supplier risk a
182、ssessment methodology was analyzed for the client and Infosys against Corporate Sustainability Due Diligence Directive(CSDDD)requirements and this helped develop an improved risk management plan.Gamified solution to improve ESG behavior of tenants For a leading real estate developer in the South Asi
183、a region,Infosys developed an integrated data platform aimed to help its tenants and employees capture and report their sustainability data.The end-user app enables tenant employees to engage in adopting sustainable practices in their daily work and get rewarded through coupons and equivalent reward
184、s.The platform gamifies sustainability practices.Enhancing green IT awareness For one of the largest European banks,Infosys helped develop the sustainability awareness of its employees and internal stakeholders through a series of sessions.The session documents are prepared considering the different
185、 material topics of GHG emission and energy usage reduction through different engineering initiatives and innovations.The use cases are explained through the levers of sustainable IT strategy and governance.This helped the client to accelerate the sustainability IT mindset and prioritize green IT pr
186、actices within the organization.Workflow for green loans A large Australian bank wanted to be the leader in green loans in the market.Infosys assisted them by creating end-to-end lending originations process flows for all green loans and implementing the same across the various systems and processes
187、 of the bank.The wider lending rules and processes were updated to the new environmentally responsible policy and processes through workshops and online sessions.Specific training courses were created to empower teams and individuals to build a sustainable culture across the organization.Enablon inc
188、ident management For a large railroad major,Infosys played a pivotal role in the successful implementation of Enablon Go desktop and mobile version of the incident management module.Infosys ensured a seamless integration of the module,enabling them with real-time hazard identification,incident repor
189、ting and risk mitigation,which not only prioritized worker safety but also optimized operations providing the customer with measurable safety improvements.This digital solution helped them win a government safety award a testament of their commitment to worker well-being and safety.Performance on en
190、vironmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 21Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTWATER Around two billion people worldwide do not have access to safe drinking water tod
191、ay.Only 0.5%of water on Earth is useable and available as freshwater,and climate change is dangerously affecting that supply.Statistics show that at least 50%of the worlds population around four billion people live under highly water-stressed conditions for at least one month of the year.These level
192、s of water stress put peoples lives,jobs,food,and energy security at risk.Without better water management,water stress is set to worsen with population growth,economic development and climate change.Sustainable water management is pivotal to building the resilience of societies and ecosystems and re
193、ducing carbon emissions.Infosys operations span across countries that are declared highly water-stressed based on World Resources Institute(WRI)and local studies.This has led us to recognize water security risks and we are committed to sustainable water management through enhancing our operational w
194、ater conservation processes and expanding our community outreach.The details of water withdrawal in water stress zones is available in the Business Responsibility and Sustainability Report(BRSR)that forms part of the Infosys Integrated Annual Report.Our strategies on water conservation are achieved
195、through the 3R(Reduce,Reuse,Recycle)approach.We are determined to reduce our water footprint and enhance water availability in the communities where we operate through focused efforts on this front.Our water strategyWe have adopted a Planet Positive approach by implementing comprehensive water conse
196、rvation and rejuvenation strategies.This approach encompasses several initiatives,such as efficient water management practices,rigorous reporting practices,identification and addressal of water leaks,integration of new technologies that minimize water usage,construction of rainwater harvesting struc
197、tures,adoption of ponds for water storage catering to both reuse of harvested rainwater and recharge of underwater aquifers,and advocating to stakeholders on water conservation.The various facets of our strategyA.Low water designOur strategies begin with the design of our buildings,ensuring use of a
198、n integrated water management approach to ensure minimization of water impacts through operations.Water demand is minimized by measures like low-flow fixtures,dual flush toilets,pressure regulating valves and smart metering.Water savings is also achieved with:Incorporation of aspects such as subsoil
199、 drainage system below the basement parking to ensure no water pressure on the structure,thereby also collecting subsoil water for use in landscaping and cleaning Roof rainwater harvesting infrastructure to ensure utilization of harnessed water for potable purpose Surface rainwater recharged into th
200、e ground water tables through injection wells Installation of Sewage Treatment Plants(STPs)to recycle the wastewater generated in the campus,which is used for flushing,landscaping and cooling tower makeup water requirement,making our campuses a zero-discharge facility.B.Conservation practices Water
201、is used for human touch purposes only at Infosys and 100%of our water withdrawal from various sources has Total Dissolved Solids(TDS),which is less than 1,000 mg/L.Thus,it is considered as freshwater and most of our withdrawal is through municipal providers.To conserve freshwater in existing buildin
202、gs,we take measures to reduce demand and 100%of wastewater is recycled within our campuses.Water distribution and treatment strategies have been enhanced with re-engineering and modifications.Real-time monitoring of data is done with smart water metering systems.Practices to improve site efficiencie
203、sConservation effortsLow water designMinimize water impacts in the design of products,services,and sitesImprove water availability,quality,and access through regenerative approachesWastewater managementRainwater harvesting Demonstrate responsibility beyond our facilities through watershed-level mana
204、gementProcurement of greywater for secondary purposesReduce freshwater footprintAdvance water management through policy,advocacy,and awareness to stakeholdersLeadership and advocacyMonitor and maintain the quality of the water that we use and discharge and ensure 100%adherence to applicable legal re
205、quirementsWater quality and compliance Towards water-positive campusesIncremental efforts Water intensity(KL/MUSD)2022-232023-24122.17124.902021-2280.46Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 202
206、3-24 22Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTWaterRainwater collection in India(KL)Fiscal 2023Fiscal 20242,26,2612,62,929Percentage rainwater usage(India)Total waterconsumption-India(KL)Rainwatercollected(KL)Rainwaterusage(%)18,75,975142,62,929Greywater procureme
207、nt(KL)23,97255,589Fiscal 2023Fiscal 20241.Smart water metering Smart water meters have helped us plug leaks,identify opportunities for savings and get valuable insights for new designs.We have leveraged technology to monitor and control our water consumption leading to significant reduction in per c
208、apita consumption per day over the years.2.Smart irrigation systems This is an initiative which helps reduce landscape irrigation by planning with lesser grass cover,use of native species and continued development of irrigation infrastructure like automated irrigation and drip irrigation,among other
209、s.C.Wastewater managementWastewater across our campuses is entirely recycled and used for irrigation,flushing and air-conditioning.We are retrofitting our existing systems to upgrade the quality of treated wastewater in line with applicable norms.We manage around 31 STPs across India locations to ha
210、ndle around 19.4 MLD of sewage.Of the 31 STPs,28 STPs operate on the latest Membrane BioReactor(MBR)technology.The 40 KLD Sequential Batch Reactor(SBR)plant at our Gurgaon campus was converted to MBR during fiscal 2024.During the year,we recycled 100%of wastewater generated 31 STPs with total treatm
211、ent capacity of 19.4 MLD in India campuses on our campuses through STPs to the tune of 12,70,284.01 KL and have reduced the requirement of freshwater sourcing to that extent.D.Rainwater harvestingAn important feature of our water stewardship goal is rainwater harvesting.Our India campuses are equipp
212、ed with rooftop rainwater harvesting,harvesting tanks,recharge wells and artificial lakes.These reduce our external freshwater dependency and help to replenish the groundwater table in the areas we operate in.During the year,roof rainwater harvesting system was implemented at our campuses in Thiruva
213、nanthapuram,Mysuru and Bhubaneswar.Around 24,000 sq.m.area of roof was enabled with rainwater harvesting in fiscal 2024.Rainwater intake has been increased by 16%compared to fiscal 2023.Around 14%of the total consumption was met through rainwater harvesting.Roof rainwater harvestingMost of our build
214、ings are enabled with roof rainwater collection and filtration mechanism.This water is being used for primary applications after necessary treatment.Rooftop rainwater harvesting systems have helped us offset freshwater purchases from external sources.Around 18.5 lakh sq.ft.of roof area enabled with
215、rainwater harvestingSurface run-off water collection through artificial lakes We have created 40 lakes across our India campuses,with a holding capacity of 430 million liters of rainwater.Water from these lakes have been reused for secondary purposes after necessary treatment.We have observed a sign
216、ificant increase in water tables in the areas where we have created these lakes.Injection wells for groundwater rechargeWe have created around 405 deep injection wells across our campuses in India,having a combined recharge capacity of over 20 million liters.E.Greywater procurement Performance on en
217、vironmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 23Infosys|ESG REPORT 2023-24External Document 2024 Infosys Limitedand solid waste severely polluted its waters,disrupting the delicate balance of its ecosystem.The
218、consequent decline in water holding capacity,compounded by silt deposition and groundwater contamination,posed significant health and environmental hazards to the local community.The stagnant sewage deposits caused an unbearable stench in the area.Additionally,the reduced capacity of the lake caused
219、 an overflow and flooding of the surroundings during the monsoon.Today,this once-polluted lake has been cleaned and made ready for the monsoon,thanks to the Foundations efforts.Additionally,a walking track of about 2 km,afforestation with 1,600 trees and 10,000 plants has improved the surroundings s
220、ignificantly.This is an example of our lake rejuvenation initiatives covering five lakes and successfully transforming 197 acres of once-neglected water bodies into thriving ecosystems.The plans included objectives of storage capacity enhancement,groundwater recharge,drinking water accessibility,agr
221、icultural support,catchment area improvement,environmental sustainability,community engagement,and creating a space to promote residents health and wellness.For more refer:https:/www.infosys.org/infosys-foundation/about/reports/documents/infosys-foundation-report-2023-24.pdfWe procure secondary qual
222、ity water through authorized agencies/authorities to meet the demand for landscaping applications.This helps us reduce our freshwater dependency.During the year,we procured 55,589 KL of greywater at our Bengaluru and Hyderabad campuses.F.Leadership and advocacyInfosys is committed to addressing envi
223、ronmental challenges and driving change as a responsible member of the community.We exhibit our water stewardship through a combination of efforts within the organization as well as among communities,such as rejuvenation of lakes in the vicinity of our campuses.We actively engage with multiple stake
224、holders to not only drive awareness but also share best practices that can be replicated at scale.G.Employee engagement We proactively engage with our employees to create ambassadors for water conservation.On World Water Day in March 2024,we promoted awareness on the water conservation approach of I
225、nfosys as well as methods that can be adopted by employees at their homes and communities.Stalls with displays of the latest technological interventions for water conservation were organized across locations.Some of the other initiatives included water management-based site tour for employees,sessio
226、ns on water management at Infosys,poster displays and communication mailers.Stalls of water products at the campusENVIRONMENTWaterH.Water quality and complianceWe have made it a priority to maintain the quality of the water we use and discharge so that it will be suitable for its next use,contributi
227、ng to the overall health of local watersheds.We adhere to statutory norms and regulations in all the states and countries where we operate and maintain careful monitoring systems to track the same.We have also established a real-time wastewater quality and quantity monitoring system and strengthened
228、 water quality inspection mechanism by integrating it to our online Building Management System(BMS)to monitor the data.Going beyond legal and regulatory obligations,at Infosys,we have always been at the forefront of ensuring compliance through responsible business practices.As a global company,we ab
229、ide by all international and national laws and uphold the standards of transparency and accountability.We ensure adherence to all applicable legal requirements in the regions we operate in,including Indias Water(Prevention and Control of Pollution)Act,1974 and the Central Ground Water Authority(CGWA
230、)guidelines.I.Incremental efforts for water positivityWater stewardship in the communityWater is a scarce and invaluable natural resource,and we are strongly committed to its conservation.Infosys has been a signatory to the CEO Water Mandate,since 2014.We continue to strengthen our water stewardship
231、 practices in our operations and extend our efforts to the community.Here is a case study of a lake revival project in Bengaluru through the Infosys Foundation.Doddathogur Lake,located in the south of Bengaluru;was once a vital drinking water source.However,the unchecked discharge of sewage Infosys
232、regularly assesses water-related risks.In 2022-2023,CII conducted Scope-1 water footprint audit at Infosys E-city campus in Bengaluru,defining real water resource offsets covering both quantity and quality offsets(based on direct or real water used for the plant operations)criteria as per NITI Aayog
233、 guidelines.The assessment showed that direct water use,and indirect energy water use in facilities amounts for less than 1%of E-city campus overall water footprint.As an outcome of the audit,Infosys Bangalore DC successfully achieved the Scope 1 Certification and was recognized as an“Aspiring Water
234、 Neutral/Positive Campus”during the 9th CII Water Innovation Summit on December 12-13,2023,at New Delhi.Doddathogur Lake,Electronics cityPerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 24Infosys|
235、ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTWASTEThe 5R principle of waste managementRepurposeReuseRecycleReduceRefurbishWaste managementAccording to The World Counts website,human beings dump so much waste on Earth in a year that if all this waste was put on trucks,they would
236、 go around the world 24 times.Another World Bank study said the current global waste generation levels are approximately 1.3 billion tons per year and is expected to increase to approximately 2.2 billion tons per year by 2025.This represents a significant increase in per capita waste generation rate
237、s,from 1.2 to 1.42 kg per person per day.According to the Intergovernmental Panel on Climate Change(IPCC),municipal solid waste is expected to reach approximately 3.4 Gt by 2050.All these statistics show that waste management is a crucial challenge globally and the time to act on it is now.Material
238、recovery from waste RecycleCompostingComposting practices comprising manual vermicomposting beds and organic waste converters are used to convert landscape/garden waste into compost,which is then used as organic manure in our landscaping applications.Biogas Our campuses have been equipped with bioga
239、s plants,which is based on the bio-methanation process to manage food waste and landscaping waste.The resultant biogas generated serves as a substitute for LPG in our food courts.The by-product slurry is dried through sludge drying beds near our biogas facilities and is used as manure for landscapin
240、g within our campus.The bio-methanation plants/bioreactors in Infosys are high-rate digesters where the organic loading rate is significantly higher even when it is loaded close to its rated capacity.The quantum of biogas generated,reused and the LPG equivalent for the same across biogas plants inst
241、alled in India is tabulated below.11 Organic Waste Converters(OWC),which generate 300.82 MT of compost annually,are installed across India locations.Bangalore-E-City17,355.951.549,000Infosys site nameInstalled capacity(tons/day)Biogas(m3)ApproximateLPG equivalent(kg)Hyderabad-SEZ26,206.081.75Pune-Ph
242、ase 214,342.522.0Mysuru17,816.362.0Thiruvananthapuram6,824.960.35Hyderabad-STPI6,786.420.45Mangaluru4,918.230.2Bhubaneshwar4,194.900.4TOTAL98,445.428.65Infosys recognizes the importance of dealing with waste in a manner that does not negatively impact earth.Our waste strategy encompasses the princip
243、les of Reduce,Reuse,Refurbish,Repurpose,and Recycle.By actively minimizing waste,investing in recycling equipment,and optimizing systems and procedures,we hope to achieve our goal of zero waste to landfills.We contribute to a circular economy through our efforts on conversion of waste into resources
244、 and working with suppliers who support achieving the same.Infosys has implemented comprehensive waste management procedures,emphasizing the collection,sorting,and elimination of waste.Infosys waste management practices include source segregation,secondary segregation,effective waste processing and
245、collection,recycling,and efficient disposal of all wastes in compliance with relevant laws.This makes it possible to lessen adverse environmental effects.Our environmental ambitions to be carbon neutral each year focuses on making abstemious use of fresh water and recycling 100%of waste water,while
246、ensuring zero waste to landfill.Our progress is reported through our annual ESG report publications.Waste handling at source The basic categories into which we classify waste are hazardous and non-hazardous.Based on the generation at the campus,the waste is monitored and managed.It is a common pract
247、ice to store different types of waste separately.Bins are color coded/labeled according to the different categories of waste to aid segregation at source.We ensure adherence to legal requirements for storage,transportation as applicable in instances like hazardous waste.Vermicomposting is practiced
248、in 6 of our campuses-Bhubaneshwar SEZ and STPI,Mangaluru,Pune Phase 1 and 2 and Jaipur.We generated and reused 755.28 MT of vermicompost in fiscal 2024.Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 202
249、3-24 25Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedENVIRONMENTWasteConstruction and demolition wasteOf the construction and demolition waste generated across India locations amounting to 38,340.11 tons,we sent 35,961.97 tons to an authorized recycler who manufactured bricks and b
250、locks using the debris and reused for land leveling during the year.Other wastePaper,plastic,metal waste etc.,are recycled,transformed into new forms of use,and then recirculated into the supply chain.Material recovery from waste ReuseWe pursue a waste hierarchy,and we prefer reuse over recycling.Wa
251、ste generated at source gets segregated and evaluated for reuse.Construction and demolition waste is sent to government authorized landfill sites,which is reused for land levelling and other purposes by the municipal corporation.Used oil from kitchens is utilized in biogas plants as it has high codi
252、gestion COD(Chemical Oxygen Demand)levels,which in turn generates increased biogas.Dried section sludge from STP and biogas slurry are reused as manure within campus.During the year,804.99 tons of manure was generated and used in our campuses.Waste to energy:Co-processing Co-processing achieves a su
253、perior environmental performance as compared to landfill and incineration,which can be demonstrated through lifecycle assessment of waste.The process involves use of waste as a raw material or source of energy in place of natural mineral resources and fossil fuels.Waste with a high calorific value t
254、hat cannot be recycled or repurposed is typically chosen for co-processing.Some waste materials collected by Infosys are sent to be co-processed,including tetra packs,tea bags,rubber waste,paper packaging,low-value plastic,plastic gunny bags,thermocol,foam,carpets,discarded mop refills,ceramic waste
255、,flex banners,artificial grass mats,floor mats,glass waste,etc.Waste disposal optionsThe stringent laws regulated by the Central Pollution Control Board(CPCB)and the State Pollution Control Board(SPCB)guidelines for hazardous waste such as bio-medical waste,oil-soaked cotton,oil filters from DG sets
256、,and other wastes are disposed of through authorized agencies.These agencies incinerate the waste as per prescribed guidelines.The resultant ash is sent to Treatment,Storage,Disposal Facility(TSDF)landfills for safe disposal and in a few locations,it is diverted for cement manufacturing.We focused o
257、ur efforts over the years on diversion of municipal solid waste generated on our facilities,which we address as mixed waste.We have dedicated authorized vendor partners who support us on collection,sorting and disposal of this waste to ensure minimal waste to landfills and maximize recycling.We have
258、 diverted 95.03%of waste from landfills during the year.E-waste managementAs we are an IT company,e-waste generation is inevitable.We have been persistent in our efforts to ensure that we reduce,reuse,recycle and dispose e-waste responsibly.Our e-waste includes IT equipment,mobile phones,printers,ca
259、rtridges,electrical and electronic equipment like refrigerators,microwaves,air conditioners,lithium-ion batteries,and cables,among others.E-waste is disposed to authorized recyclers,and refurbishers who provide us certificates on the successful recycling and recovery of the material.The authorized r
260、ecyclers/refurbishers are evaluated based on adherence to applicable legal requirements and extent of resource circularity in their process.TRUE Zero Waste CertificationInfosys has an ambition of zero waste to landfill and one of the steps we have undertaken to achieve this is the TRUE certification
261、 program.This program measures,improves and recognizes zero waste performance by encouraging the adoption of sustainable resource management and waste reduction practices that contribute to positive environmental,health and economic outcomes.It enables us to divert all solid waste from the landfill
262、and incineration from going into landfills.During the year,our owned campuses in Bengaluru,Chennai MCity and Pune-Phase 2 have been Certified under TRUE Zero Waste by Green Business Certification Inc.(GBCI).Waste vendor evaluationAt Infosys,our green procurement policy ensures rigorous vendor evalua
263、tion.Waste vendors undergo a detailed vendor site audit against several regulatory requirements.Post this,commercial proposals are invited and scrutinized to ensure they comply with requirements.The proposals are then shared with the commercial team for further negotiations,if any.Once this process
264、is completed,a formal agreement is entered into with the vendors.A total of 83 vendors are being evaluated as per the compliance.Vendors are audited annually based on the waste vendor checklist.Employee engagement on wasteTo achieve our ambition of zero waste to landfill,we engage with our employees
265、 continually to create ambassadors and carry forward the initiatives to the communities they live in,thus impacting the larger ecosystem.Many interventions were conducted across locations during the year,which included communication through mailers,activities on“Beat plastic pollution”,distribution
266、of manure to employees,awareness sessions,distributed sustainable products,drives on waste plogging in areas surrounding campuses or other localities with the involvement of employees,and engagement of school students on sustainable products.Performance on environmental goalsClimate changeWaterWaste
267、SOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 26Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedCase study Building demolition and recyclingA significant portion of Infosys operational footprint stems from our buildings,we prioritize s
268、ustainability throughout their life cycle from design and construction to eventual decommissioning and responsible management of construction and demolition(C&D)waste.Our commitment is to divert waste away from landfills by applying the Reduce,Reuse,Recycle(3R)hierarchy.Responsible demolition and wa
269、ste management practices play a critical role in this commitment,ensuring we minimize environmental impact whenever the building is demolished.Our demolition strategy tackles a building in two phases:1.Interior disassembly Here,we focus on giving materials a second life.Workstations,chairs,and offic
270、e furniture are examined for resuability.Depending on the condition,we either reuse them within Infosys or hand them over to authorized/approved Glass is carefully dismantled for reusevendors who refurbish and resell them in the secondary market.This reduces the demand for new furniture production a
271、nd keeps valuable materials out of landfills.2.Main structure and exterior deconstruction This emphasizes sorting the waste at source during the demolition stage while paying careful attention to the possibility of reusing materials,including:Metals:Scrap metals such as aluminium,steel,etc.,get a ne
272、w life through certified recyclers.This not only reduces landfill use but also minimizes the need for virgin metal extraction.Glass:The glass from the windows is dismantled and sent to recyclers,who then convert it to cullets before sending it back to the glass manufacturing process.Concrete and Blo
273、cks:Crushed concrete and blocks are diverted to authorized recycling concrete product manufacturing factories,where the material is used for making new blocks.Thus reducing the need for virgin material.Project managers and the team closely track waste throughout the demolition process.Contractors ar
274、e held accountable for proper on-site separation and storage of materials in a designated waste yard,ensuring efficient management.While we build new buildings,we give preference to the use of recycled materials.To ensure transparency,all waste diverted for recycling or reuse is meticulously weighed
275、 and recorded,with supporting documentation obtained from certified haulers and dealers.Thanks to the stringent processes we have in place,we are steadily moving towards zero waste to landfill for our C&D waste and facilitating a circular economy.Machinery is used to demolish safely,while use of the
276、 water spray ensures that dust does not spread to the surroundingsENVIRONMENTWastePerformance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 27Infosys|ESG REPORT 2023-24External Document 2024 Infosys Limite
277、dENVIRONMENTEnvironmental complianceWe have a strong environmental management system aligned with ISO 14001:2015 standards across all India locations in line with our HSE strategy and covers a significant portion of the employees across the organization.The management system is implemented across lo
278、cations globally based on applicable legal requirements and internal benchmarks and are a part of our internal audit coverage.We ensure adherence to the applicable legal requirements across our locations.We conduct environmental impact assessments for all our routine and non-routine activities and t
279、he significant concerns creating an environmental impact include depletion of resources like power and water,waste generation and disposal,and emissions that are part of our material aspects.Environmental impacts of new services,activities and changes in process or legislations are also conducted.We
280、 conduct environmental impact assessment studies for all new projects,wherever applicable,covering impacts related to air,water,social aspects,and biodiversity,among others.No cases of monetary or non-monetary sanctions for violations have been reported in fiscal 2024.A process for monitoring requir
281、ements in line with legal requirements is established and we ensure that all parameters are always maintained well within the defined norms.Performance on environmental goalsClimate changeWaterWasteSOCIALGOVERNANCEENVIRONMENTNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 28Infos
282、ys|ESG REPORT 2023-24External Document 2024 Infosys LimitedServe the development of people by shaping a future with meaningful opportunities for allWe provide solutions and enable those we hire,those we work with and those around us,to not only live better,but also participate in progress for all.Te
283、chnology is our way of doing good around us.UN SDGs alignedSocial vision293033343746ENVIRONMENTSOCIALGOVERNANCEPerformance on social goalsEnabling digital talent at scaleTech for goodDiversity,equity,and inclusionEnergizing local communitiesEmployee wellness and experiencePerformance on social goals
284、Enabling digital talent at scaleTech for goodDiversity,equity and inclusionEnergizing local communitiesEmployee wellness and experienceSOCIALNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 29Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedSOCIALSocial vision 2030S
285、erve the development of people by shaping a future with meaningful opportunities for all.Enabling digital talent at scaleTech for goodDiversity,equity and inclusionEnergizing local communitiesEmployee wellness and experience Extending digital skills to more than 10 million people,including employees
286、,clients workforce,students,teachers and communities by 2025 Reached 11.75 million people through our digital skilling initiatives Empowering more than 80 million lives via TechForGood programs in e-governance,healthcare,and education by 2025 Creating a gender-diverse workforce at Infosys,with 45%wo
287、men Delivering 33%of work by leveraging flexible/remote work options Facilitating best-in-class employee experience and being recognized among the best employers in our key operating regions More than 119 million lives empowered via TechForGood programs in e-governance,healthcare,and education 39.3%
288、women in the workforce 84%of our employees leveraged remote working options Recognized as global top employer in 2024 by the Top Employers Institute across 20 countries and five regions,for the fourth year in a row Recognized as Indias Best Employers Among Nation Builders 2023 by Great Place to Work
289、 Institute,India for the third consecutive yearPerformance on social goalsMaterial topicsAmbitionsProgress in fiscal 2024Performance on social goalsEnabling digital talent at scaleTech for goodDiversity,equity,and inclusionEnergizing local communitiesEmployee wellness and experienceGOVERNANCEENVIRON
290、MENTSOCIALNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 30Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedSOCIALEnabling digital talent at scaleEnhancing skills and amplifying human potentialInfosys recognizes and acknowledges this Human+AI era.The sentient mind
291、set has propelled us to constantly invest in people and the ecosystem that will augment their skillsets and potential to navigate through technology and business waves.Fiscal 2024 saw continued investment in creating relevant opportunities to skill employees,client teams,and societal talent pools.Em
292、ployees We endeavor to provide employees with new learning experiences and future-ready skills through two large interventions the foundation program and the continuous education program.We are now experiencing the play of Human+AI in multiple fields,including learning.This technology wave gives us
293、the ability to hyper-personalize learning,at scale.In addition to infusing GenAI components into the digital learning platform,we have also created a spectrum of AI skills that applies to AI consumers and AI creators alike.The foundation training program is designed to mold newly-onboarded entry-lev
294、el engineering and science graduates into corporate professionals.The continuous education program aims at upskilling or reskilling existing employees and sets the tone for lifelong learning.Foundation education programThe Infosys foundation education program is a 16-to 19-week residential training
295、program to enable entry-level engineering and science graduates transition into the corporate world.This program focuses on IT foundation skills and one of the many technologies based on business requirements.The program includes both process training as well as professional and behavioral skills tr
296、aining.Trainees can also choose learning paths in Lex,our internal learning platform,based on their interest areas,and equip themselves with internal certifications to move faster in their careers.In the recent past,gen AI and prompt engineering-related topics were included in the foundation program
297、 to provide entry-level graduates an exposure to the latest technologies.30 lakh+learning days in fiscal 2024Continuous education program2.Assessments:We have a robust virtual proctoring and GenAI-backed mechanism that has helped us adopt subjective and more immersive practical learning assessments.
298、The GenAI infusion has helped us craft creative assessments facilitating mock assessments and opportunities to prepare talent for a variety of interviews while giving them the ability to refine their responses too.3.Credentials:The digital learning platform has leveraged blockchain to secure learnin
299、g credentials for our learners and we have also reused the India tech stack of verifiable certificates to ensure we have clear authenticity and mechanism.Over 1 million certifications for our employees,clients and learners on Infosys Springboard4.AR/VR content:We leveraged augmented reality/virtual
300、reality(AR/VR)to create a visual learning pathway that gamifies the learning experience,complete with pit stops for reaching out to subject matter experts(SMEs),requesting and registering for training for a topic.Case study:During the COVID-19 pandemic,we leveraged AR/VR capabilities to create a sel
301、f-driving game in Unity that would help learners imbibe the concepts.To democratize content creation,the authoring platform has a predefined component to help SMEs leverage AR/VR and 3D-content-creation capabilities,irrespective of their level of knowledge.5.Gamification:We have a robust gamificatio
302、n component that helps all key stakeholders including leaders to create topical badges and provide a host of recognition and celebratory options for their teams.In addition,we have Lex,our versatile learning platform,helps our employees keep abreast of the latest technologies by facilitating learnin
303、g anytime anywhere.Some of the key updates to the platform are:1.Technology playgrounds and professional skills simulators:Infosys has leveraged cloud containers on a host of open-source technologies to create practical learning for our employees and give them hands-on experiences.We have over 180 t
304、echnology playgrounds to enable learning through seamless experiences.In the last few months,gen AI-powered simulators have been a force multiplier for professional skill development.These simulators use a combination of animation and professional input to create different learning and teaching scen
305、arios.In the current beta rollout,the gen AI professional skills simulators have been extended to 10,000 employees.Average training hours for employees72.0278.57MenWomen74.60TotalPerformance on social goalsEnabling digital talent at scaleTech for goodDiversity,equity,and inclusionEnergizing local co
306、mmunitiesEmployee wellness and experienceGOVERNANCEENVIRONMENTSOCIALNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 31Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedSOCIALEnabling digital talent at scale leveraged GenAI techniques to share the learning analytics
307、of learners to present their learning data in an engaging story format.This personalized video service is available to the learners at key milestones and acts as a great motivator to review and realign their learning goals.6.Virtual learning assistant:The virtual learning assistant has been an integ
308、ral part of the learning aid for our talent.With the help of GenAI,we have been able to give them a lot more flexibility to choose their own avatar,their learning style from Socrative to Adaptive to Storytelling and more,while also getting the option to translate terms and concepts in their native l
309、anguage.Other programs We have forged academic partnerships to develop future-ready top talent and to collaborate on emerging and niche technologies.We conducted various workshops in AWS,Azure,GCP and GenAI in collaboration with our partners to provide employees hands-on exposure to cloud technologi
310、es.Some of these interventions include Microsoft Copilot drives and Infosys ETA AI Academy track-led hands-on GenAI training for business leaders in India and Europe.A web version of the global news publication,Wall Street Journal,was launched via Lex for employees.Financial Times,which was introduc
311、ed earlier,has over 1,00,000 users now.Milestone programs for our mid-level employees to enhance their role readiness,peer networking and leadership connect,and Bridge programs that offer employees training and internship opportunities to switch to new careers,such as consulting and technical archit
312、ecture,have also seen wider participation.Our learning efforts continued to garner accolades from Brandon Hall,ATD Best and Training Apex.Avasant,Everest and Nelson Hall continue to rate our digital learning capabilities in the highest quadrant.ClientsInfosys Wingspan,our learning solution for clien
313、ts,has helped companies strengthen their employees digital capabilities.Infosys Wingspan,a one-of-a-kind cloud and mobile-first platform,provides seamless interactive learning experiences,which has accelerated organizations transformation journeys.With Infosys Wingspan,the client workforce gains fro
314、m a learner-centric experience,including setting learning goals,receiving recommendations based on interests,practicing skills in fail-safe virtual lab environments,getting assessed and tracking their learning achievements and proficiencies.The social and mentoring aspects of the Wingspan learning e
315、xperience also encourage peer learning.Client leaders can use Wingspan to communicate with all employees via live streaming.Siemens adopted the dynamic skill role framework at the 2024 World Economic Forum in Davos.It was recognized as a lighthouse project.As organizations move towards a skill-based
316、 framework,these global recognitions validate the thought leadership of Infosys in skilling efforts.Community Infosys Springboard,IndiaThrough Infosys Springboard India,we have garnered 7.7 million learners,of which 32%are women learners Our association with state governments and educational institu
317、tions has ensured we have access to the most remote towns where education is eagerly awaited.a.Maharashtra SCERT Engagement:In an engagement with primary and secondary teachers in Maharashtra with the help of the state education department,the content was developed in Marathi and ringfenced to the i
318、ntended audience of over two lakh teachers.For the experience to be seamless and immersive,the Springboard platform offered Marathi,along with 23 native Indian languages,for navigation support.We have clocked over 2.97 million learning hours in this project,and we continue to engage learners.The pla
319、tform,powered by Infosys Wingspan,is available free of cost to any curious learner from Class 6 onwards.Immersive learning experiences together with a host of benefits,including curated world-class content through partnerships with top content providers like Coursera,Skillsoft,Techademy,and more,off
320、er insights into various domain and technology trends through masterclasses by recognized academia and industry experts.Virtual practice environments include programming challenges and assessments.In alignment with the Infosys ESG Vision 2030 to enable digital skilling at scale,Infosys aims to empow
321、er over 10 million people with digital and life skills by 2025 through its flagship digital learning platform,Infosys Springboard.This initiative has been crafted to help learners hone their skills,empower them and amplify their potential.Infosys Springboard promises to be a game-changer,thanks to I
322、nfosys competency development lineage,active content curation,and ability to support additional learning needs.It is aligned with Indias National Education Policy 2020 to provide easily accessible,affordable,high-quality,and accountable education.Performance on social goalsEnabling digital talent at
323、 scaleTech for goodDiversity,equity,and inclusionEnergizing local communitiesEmployee wellness and experienceGOVERNANCEENVIRONMENTSOCIALNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 32Infosys|ESG REPORT 2023-24External Document 2024 Infosys LimitedSOCIALEnabling digital talent
324、at scale b.Language flexibility:During our Catch Them Young pan-India sessions,we have seen language flexibility play a strong role.Translators are crucial in such sessions.For one of our Catch Them Young 2023 sessions,one of our Pune employees,Nilesh Shivaji Suryawanshi,set up a streaming facility
325、in his village for all three days.He helped to translate and also helped the students speak up and engage with the trainers who joined from LBSNAA(Lal Bahadur Shastri National Academy of Administration),Mussoorie.Renowned authors had also joined in from Bengaluru.Language was no bar here.c.Last-mile
326、 connectivity:When learners cannot make it to the classroom,we have found an interesting way of taking the classroom to the learners.Infosys Springboard Lab on Wheels is a mobile classroom in a bus,equipped with a trainer and STEM learning kits.This initiative helps us take learning to government sc
327、hools in the remotest parts of the country.In areas where network connectivity proves to be a challenge,we leverage the Infosys Springboard Raspberry Pi device to provide content to learners.d.Community inclusion:In line with our inclusion efforts,our partnership with the Chamarajanagar district adm
328、inistration helped us engage with prison inmates for skilling and making them livelihood-ready.A computer lab has been set up in the prison and government schoolteachers in the vicinity have offered to teach the inmates.Infosys Springboard Lab on WheelsWe have reached 11.75 million people through ou
329、r digital skilling initiativesPerformance on social goalsEnabling digital talent at scaleTech for goodDiversity,equity,and inclusionEnergizing local communitiesEmployee wellness and experienceGOVERNANCEENVIRONMENTSOCIALNext Up.The Next Opportunity.To Grow Sustainably.ESG REPORT 2023-24 33Infosys|ESG
330、 REPORT 2023-24External Document 2024 Infosys LimitedSOCIALTech for goodAt Infosys,we are going through a transformation journey to become AI-first and as part of this,we are weaving AI into all aspects of our business,including TechForGood.We are working on applying AI to solve societal problems in
331、 the areas of healthcare,e-governance,and education in a responsible manner.SightConnectInfosys TechForGood initiative,in partnership with Infosys Foundation and LV Prasad Eye Institute,has designed and launched the SightConnect mobile application with the goal of making preventive eyecare accessibl
332、e to everyone.The app can be used by patients or healthcare workers anytime,anywhere to test for eye conditions,diagnosis and further referral to specialists for in-person management of the case.It also enables remote communication between patients,healthcare workers,doctors,consultants,technicians,
333、and eye banks.AI-powered triage:Using a series of questions and a visual acuity test,SightConnect generates a preliminary assessment of eye health,indicating whether an urgent or routine consultation is recommended.It has been tested successfully in clinical trials at LVPEI.Enhanced visual acuity test:To ensure accuracy during the self-assessment,the app utilizes AI to precisely locate facial land
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