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1、Fortune Favors the BoldFINANCIAL INSTITUTIONS GLOBAL PAYMENTS REPORT 2024October 2024BOSTON CONSULTING GROUP GLOBAL PAYMENTS REPORT 2024:FORTUNE FAVORS THE BOLD 2Contents04 Overview05 ProfitableGrowthIstheImperative11 ModernizeTechtheSmartWay14 TheLongerYouWaitforGenAI,theMore YouStandtoLose17 ItsTi

2、meforBankstoReinventPayments19 MakeWayforInstantPayments21 ShapeDigitalCurrencyRulesorBe RuledbyThem25 DontMakeRiskandCompliance anAfterthought28 Conclusion30 ForFurtherReading31 AbouttheAuthorsBOSTON CONSULTING GROUP GLOBAL PAYMENTS REPORT 2024:FORTUNE FAVORS THE BOLD 3Key HighlightsRevenue growth

3、will halve by 2028.Globalpaymentsgrowthwillslowsignificantlyoverthenextfiveyears,withCAGRdroppingfrom9%to5%by2028.Thiswilltakerevenuesfrom$1.8trillionto$2.3trillion.Despitetheoveralldeclineinrateofincrease,transaction-relatedrevenueswillcontinuetoseehealthygrowth,especiallyinLatinAmerica,theMiddleEa

4、st,andAfrica.Profitability is center stage as the industrys investor base shifts.With33%ofthepaymentsindustrysinvestorbasenowvalue-focused(upfrom26%in2021),expectationsforreturnshavesharpened.Buybacksanddividendsnowdrivemorethanone-thirdofTSRgrowth,ascashreturnsbecomeacriticalfocus.$2.3T33%Banks are

5、 losing ground.Fintechsarerapidlyoutpacingbanksinthepaymentsspace,forcingbankstopivot.Tostaycompetitive,banksmustaimtoachieveatleast50%oftheirnewgrowthinpaymentsfromofferingsoutsidetheircorebusiness.Organizations must become“instant payments ready.”Instantpaymentssystemsarenowliveinover60countries.I

6、nresponse,paymentscompaniesmustgobeyondtransactionprocessingtoadapttheiroperatingmodelsfordeeperengagement.50%60Tech modernization is nonnegotiable.Paymentscompaniesmustupgradeoutdatedsystemstoremainprofitable.Amodular,scalable,cloud-readyarchitectureisessentialforimproveduniteconomicsandwillhelpcom