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1、Measuring Digital Trust:Supporting Decision-Making for Trustworthy Technologies W H I T E P A P E RO C T O B E R 2 0 2 3In collaboration with AccentureImages:Getty Images 2023 World Economic Forum.All rights reserved.No part of this publication may be reproduced or transmitted in any form or by any

2、means,including photocopying and recording,or by any information storage and retrieval system.Disclaimer This document is published by the World Economic Forum as a contribution to a project,insight area or interaction.The findings,interpretations and conclusions expressed herein are a result of a c

3、ollaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum,nor the entirety of its Members,Partners or other stakeholders.ContentsForeword 3Executive summary 4Introduction 51 Measuring progress toward

4、s digital trust goals 82 Measuring the maturity of digital trust dimensions 92.1 Cybersecurity 102.2 Safety 102.3 Transparency 112.4 Interoperability 122.5 Auditability 122.6 Redressability 132.7 Fairness 132.8 Privacy 14Conclusion 15Contributors 16Endnotes 17Measuring Digital Trust:Supporting Decis

5、ion-Making for Trustworthy Technologies2ForewordA fundamental organizational objective is to have fruitful,long-standing relationships with consumers,clients,employees and partners.In due course,relationship capital can be accrued,which promotes constructive relationships.Translating these concepts

6、to the digital realm is not necessarily straightforward,especially when considering emerging technologies associated with the Fourth Industrial Revolution.How,for example,does an organization successfully translate or build relationships in the Metaverses immersive environments?1 How does an organiz