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1、ENVIRONMENTAL,SOCIAL AND GOVERNANCEAIA GROUP LIMITED友邦保險控股有限公司REPORT 2020STOCK CODE 1299CONTENTSPAGE 2AIA GROUP LIMITED|Environmental,Social and Governance Report 20202020 ESG AT-A-GLANCECHAIRMANS STATEMENTSTATEMENT FROM GROUP CHIEF EXECUTIVE AND PRESIDENTABOUT THIS REPORTHEALTH AND WELLNESSGREEN OP

2、ERATIONSSUSTAINABLE INVESTMENTPEOPLE AND CULTUREEFFECTIVE GOVERNANCEOUR TCFD REPORTFEEDBACKGRI AND HKSE GUIDE CONTENT INDEX1 2020 ESG AT-A-GLANCE3 Chairmans Statement6 Statement from Group Chief Executive and President9 About This Report9 Who We Are10 Our Purpose11 Our ESG Strategy 14 Our Material I

3、ssues15 Our Approach to ESG Reporting16 Health and Wellness18 Engaging and Inspiring Healthy Living21 Greater Access to Quality Care23 Champion Financial Inclusion 25 Delivering Better Health Outcomes30 SUPPLEMENT:Supporting Our Communities Through COVID-1935 Green Operations37 Digital Transformatio

4、n 37 Encouraging Good ESG Practice 38 Green Buildings40 Reducing our Carbon Footprint41 Sustainable Investment43 ESG Engagements 46 ESG Training and Development48 Broadening Portfolio Inclusions49 Portfolio Exclusions 50 Carbon Footprinting Our Portfolio52 People and Culture55 Developing Our People5

5、8 Diversity and Inclusion60 A Risk-aware Culture 61 Recognising and Rewarding Our People66 SUPPLEMENT:Supporting Our Employees During COVID-1967 Effective Governance 69 Board Governance 70 Effective Risk Management and Responsible Business Practices 77 Promoting ESG Best Practice 78 ESG Ratings and

6、Index Inclusions 80 SUPPLEMENT:Our TCFD Report81 Governance of Climate Change Risks and Impacts 81 Strategy82 Physical Climate Risks 82 Transition Climate-related Risks 84 Risk Management87 Metrics and Targets 89 Feedback90 Global Reporting Initiative and Hong Kong Stock Exchange Guide Content Index