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1、Investor RelationsMay 20232023 BUSINESS PROFILECONNECTING PEOPLE.IMPROVING LIVES.2#2 Air Freight#1 Global TDI Express#1 Contract Logistics#2 Ocean FreightATTRACTIVE RETURNS4%dividend yield*Strong commitment to dividend continuity#1 Parcel GermanySTRONG CASH FLOW&BALANCE SHEET4bn2022 FCF(excl.Net M&A

2、)BBB+FitchA2Moodys*based on closing share price on May 2nd,2023GDP+GROWTH2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20232#1 Worlds Best Workplaces#1 Top Employer Europe3bn2022-24 share buy-back programFirst tranche of 800m executed in 2022Second tranche of 500m completed in March 2023Deutsche

3、 Post DHL Group at a glance2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20233RevenueDHL ExpressDHL Global Forwarding,FreightDHL Supply ChainDHL eCommerce SolutionsPost&Parcel GermanyGROUPEBITEBIT MarginFTE*94,436m8,436m8.9%542,91727,592m 30,212m16,431m6,142m16,779m4,025m2,311m893m389m1,27114.6%

4、7.6%5.4%6.3%7.6%113,735 46,718 178,585 31,715 158,770*average for the yearGDP+growth profile supported by structural long-term trends2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20234GLOBALIZATIONDIGITALIZATIONE-COMMERCESUSTAINABILITYUnchanged fundamental key business driversGlobally diversifie

5、d portfolio with GDP+growth exposureGerman letter businessGDP+growth driven by structural e-commerceDHL Express;DHL Supply Chain,DHL eCommerce Solutions;Parcel Germany*Asset-light,cyclically driven by global trade(GDP)DHL Global Forwarding,Freight8%31%61%FY 2022 RevenueShare of sum of divisional rev

6、enue*Excl.P&P Others,Group Functions/Consolidation*Incl.International2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20235AMERICASExternal Revenue:22,318m Employees:126,826 Group revenue:94,436mEmployees:600,278DEUTSCHE POST DHL GROUPDEUTSCHE POST DHL GROUPNumber of employees at year-endEUROPEExte

7、rnal Revenue:49,574mEmployees:362,404ASIA PACIFICExternal Revenue:18,383m Employees:90,481MIDDLE EAST&AFRICAExternal Revenue:4,161mEmployees:20,567DPDHL Group Board of Management2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20236John PearsonCEO DHL Express Member since Jan 2019 Appointed until D

8、ec 2026Melanie KreisGroup CFO Member since Oct 2014 Appointed until May 2027Dr.Thomas OgilvieHuman Resources Member since Sep 2017 Appointed until Aug 2025Nikola HagleitnerCEO Post&Parcel Germany Member since Jul 2022 Appointed until Jun 2025Tim ScharwathCEO DHL Global Forwarding,Freight Member sinc

9、e Jun 2017 Appointed until May 2025Pablo CianoCEO DHL eCommerce Solutions Member since Aug 2022 Appointed until Jul 2025Oscar de BokCEO DHL Supply Chain Member since Oct 2019 Appointed until Sep 2027Dr.Tobias MeyerGroup CEO Member since Apr 2019 Group CEO since May 2023 Appointed until Mar 2027DPDHL

10、 Group ESG Roadmap2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20237Clean operations for climate protectionGreat company to work for allHighly trustedcompanyReduce emissions to80%Group-wide Employee Engagement approval rate in Employee Opinion SurveyIncrease share of women in middle and upper m

11、anagement to30%by 2025(26.3%for 2022)Reduce LTIFR*to30%share of sustainable fuels by 203060%e-vehicles used in pick-ups and deliveries by 2030All new buildings to be climate neutralCONNECTING PEOPLE.IMPROVING LIVES.710out of 900 points1)Cyber security rating(FY 2023 target);equals top quartile in ou

12、r reference group1)The rating agency,BitSight announced that it would be making changes to its method which will have an impact on the rating scale and could influence our resultsDPDHL Group ESG measures2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20238Decarbonization measuresMeasures2022 Resul

13、ts2030 TargetsRealized Decarbonization Effects1,004 kilotonnesCO2e(2023 Target:1.3m tonnesCO2e)Reduce GHG emissions to 30%share of sustainable fuels in air,ocean and road freightIncrease electrification of the fleets 27,800 e-vehicles used in pick-ups and deliveries60%e-vehicles used in pick-ups and

14、 deliveriesClimate-neutral building designAll our own new buildings are climate neutralEmployee mattersMeasure2022 Results2023 Targets2025 TargetsEmployee Engagement score in Employee Opinion Survey83%80%Maintain employee engagement at a high levelShare of women in middle and upper-management26.3%27

15、.7%at least 30%Lost Time Injury Frequency Rate per 200,000 working hours3.43.5300 aircraft75 Intercontinental 225 Regional 18 partner airlines30%70%Network FlexibilityFix|FlexFLEX 200commercial air carriers2400 daily flights500 airports2222air hubs3 global19regionalGlobal NetworkGlobal Network*Owned

16、&long-term leasesAs of year-end 20222023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202315E E-commerce is a profitable commerce is a profitable growth driver for DHL growth driver for DHL ExpressExpressNetwork CharacteristicsB2CCharacteristicsProfitabilityImpactShipmentsper DayVolume growth drives

17、 better utilization of existing networkWeight per ShipmentLower weight per shipmentRevenueper KiloHigher RpKrelated to lower WpSFirst mileMore pieces per stop at pickupHub sortBetter utilization of existing infrastructure,with high degree AirliftBetter utilization of existing capacity,with lower WpS

18、 being advantageousLast MileOptimize residential delivery via On Demand Delivery&Drop Off Locationsand increased delivery density due to B2C GrowthB2C volumeshareEBITmargin9%10%+201312%35%+201915%45%+2022DHL Express:Market share by geography(2021)2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202

19、316Global TDI Revenue Market Share UPSDHLFedEx,incl.TNTOthers51%20%24%6%Europe12.5bn21%44%33%2%Americas14.7bn57%26%12%5%63%14%7%16%MEA 1.1bnAsia Pacific13.9bnSources:Market Intelligence study 2021*)vs 2016 including 53 countries+2%pts*+6%pts*+6%pts*+3%pts*DHL ExpressPath to climate neutral operation

20、s2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 2023178.307.1128.099.650.07DPDHL Group0.02DHL Express36.4616.78Scope 1Scope 2Scope 3DHL Express ordered Alice fully-electric cargo plane,which had its maiden flight in September 2022Sustainable Aviation Fuel(SAF)supply at DHL Express.In 2020 first r

21、egular SAF supply in Amsterdam and San Francisco Airport now expanded to eight airports around the globe.30kt neat SAF uplifted in 2022Decarbonisation of ground operations via electric vans,trucks&mopeds as well as e-bikes and walking couriersCO2Emissions 2022m t CO2e2023 BUSINESS PROFILE|DEUTSCHE P

22、OST DHL GROUP|MAY 202318DHL GLOBAL DHL GLOBAL FORWARDING,FORWARDING,FREIGHTFREIGHTInternational transportation of Air Freight,Ocean Freight and Road Freight including Customs Clearance and related value-added services like warehousing,cargo insurance,etc.Investment Summary:Asset-light business model

23、:Global presence in 150countries with 49,000 highly qualified employeesInvestments into state-of-the-artITsystems are driving increased operational efficiency and enhanced customer experienceOn this basis,targeting high GP/EBIT conversion and EBITmargin levels Sustainable solutions available for all

24、 transportation modesMarket Position(2021)Air Freight#2Ocean Freight#2Road Freight(EU)Leading position in a highly fragmented market38%35%18%9%Ocean FreightAir FreightRoad Freight(DHLFreight)OthersRevenue MixDHL Global Forwarding,Freight:Global presence2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|M

25、AY 2023193.3m TEUstransported1.9m AFR exporttons transported49,000 highlyqualified employeesPresent in more than150 countries60m shipmentstransportedAMERICAS25 Countries100+LocationsEUROPE45 Countries390+LocationsMIDDLE EAST&AFRICA65 Countries100+LocationsASIA PACIFIC30 Countries320+Locations2023 BU

26、SINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202320Source:Global Insight,annual reports/other publications,company estimatesMarket position 2021(based on 000 tonnes,export only)DHL GLOBAL FORWARDINGAIR FREIGHT2,2202,0961,5111,438Kuehne+NagelDHLDSVDBSchenkerVolume mix by sector(FY 2022)TechnologyEngine

27、ering&ManufacturingLife Sciences&HealthcareConsumerOther*Energy&ChemicalsRetailAutomotive24%21%17%10%9%7%6%6%Volume mix by region(FY 2022)%based on tonsEuropeAsia PacificAmericasMiddle East&Africa39%37%21%3%Other*:Financial Segments,Public Sector,Wine&Spirit%based on export tons21DHL GLOBAL FORWARDI

28、NGOCEAN FREIGHTSource:Global Insight,annual reports/other publications,company estimates2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20234,6133,1422,4942,003Kuehne+NagelDHLDSVDBSchenkerMarket position 2021(based on 000s of TEUs,export only)Volume mix by sector(FY 2022)Engineering&ManufacturingR

29、etailConsumerAutomotiveOther*TechnologyEnergy&ChemicalsLife Sciences&Healthcare29%15%14%12%11%8%6%4%based on TEUs%based on export TEUs Asia PacificEuropeAmericasMiddle East&Africa59%25%11%5%Volume mix by region(FY 2022)Other*:Financial Segments,Public Sector,Wine&SpiritThe lifecycle of a shipment is

30、 a complex process and technology investments are key to success2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202322Goodsto be shippedOnlineQuotation ToolsIT SystemUpgradesReal-time tracking platformApp-based tracking toolsIT System UpgradesApp-based tracking toolsStep in the lifecycle of a ship

31、mentSystem or technology supportApp-based tracking toolsIT SystemUpgradesConsolidationManage loading&export processTake control of goods from CustomerPlan route&organize shipmentQuotation processCreate documents for export compliance&customsManage transport to port/airportEnsure shipment stays on tr

32、ackEnsure goodsare shippedAccept deliveryat port/airportManage documents for import compliance&customs process Billing&payments Transport to warehouse or final destinationDigital analytic tools2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202323Enhancing customerexperiencewhile increasingoperati

33、onal efficiency withnew TMS and Digital Customer InteractionLegacy back-end system replaced in record time setting the foundation to continuously optimize the business2017StartedGlobal TMS(CargoWiseOne)rollout for Ocean freight2018201920212020Accelerated rollout by introducing an agile deployment ap

34、proachCompleted rollout for Ocean freightCompleted rollout for AirfreightStartedrolloutforAirfreightmyDHLiestablished as one-stop-portal for customers with continuous enhancements to offer innovative functionalities and features QUOTE+BOOKTRACKDOCUMENTSREPORTSANALYTICSDHL Global Forwarding,FreightPa

35、th to climate neutral operations2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 2023248.3028.0915.670.07DPDHL Group0.08 0.02DGFF36.4615.77Scope 1Scope 2Scope 3CO2Emissions 2022m t CO2eGoGreenPlus available for all core products,insetting through:Sustainable Aviation FuelsSustainable Marine FuelsDH

36、L RailnetGreen alternative:Rail FreightCollaborate with like-minded industry partners Strongindustrypartnerships AnnualcarriercertificationLaunched in Feb.2022For less-than-container load,launched in Jan.2021For full-container load,launched in Jun.2021Offered for rail&intermodal shipping across Euro

37、peAvailable across countries(branded SkickaGrntin Sweden)roll out ongoing in 2023Sustainable Road Fuels2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202325DHL DHL SUPPLY CHAINSUPPLY CHAINManage supply chains to reduce complexity for our customers.Our profitable core includes warehousing,transpor

38、tation as well as key solutions like e-Commerce(incl.returns management),Lead Logistics Partner(LLP),Service Logistics,Packaging and Real Estate SolutionsInvestment Summary:World market leader in Supply Chain Management with industry-leading EBIT margin at 5%Leading Omni-channel and e-commerce(incl.

39、returns solutions)offeringScalable and flexible digital solutions embedded in our standard ways of workingStrong focus on Employer of Choice attracting and retaining employees in times of critical labor shortages ESG roadmap and metrics fully integrated into strategic and operating framework28%23%15

40、%12%12%6%4%Revenue Mix,FY 2022DHL Supply ChainGXO LogisticsKuehne+NagelUPSCeva6.0%2.9%1.9%1.7%1.6%Market share(2021)Retail Auto-MobilityTechnologyLife Science&HealthcareEngineering&ManufacturingConsumerOthersDHL DHL SUPPLY CHAINSUPPLY CHAINManage supply chains to reduce complexity for our customers.

41、Our profitable core includes warehousing,transportation as well as key solutions like e-Commerce(incl.returns management),Lead Logistics Partner(LLP),Service Logistics,Packaging and Real Estate SolutionsInvestment Summary:World market leader in Supply Chain Management with industry-leading EBIT marg

42、in at 5%Leading Omni-channel and e-commerce(incl.returns solutions)offeringScalable and flexible digital solutions embedded in our standard ways of workingStrong focus on Employer of Choice attracting and retaining employees in times of critical labor shortages ESG roadmap and metrics fully integrat

43、ed into strategic and operating framework28%23%15%12%12%6%4%Revenue Mix,FY 2022DHL Supply ChainGXO LogisticsKuehne+NagelUPSCeva6.0%2.9%1.9%1.7%1.6%Market share(2021)Retail Auto-MobilityTechnologyLife Science&HealthcareEngineering&ManufacturingConsumerOthersOur strategic solutions are targeted to our

44、 customers needs across all industry verticals and accelerate our top and bottom line growthCapital Markets Update|DHL Supply Chain|Florstadt|13 May 2022RetailTechnologyAuto-MobilityConsumerEngineering&ManufacturingLife Science&HealthcareTransportService LogisticsLead Logistics ProviderPackaginge-Co

45、mmerce incl.returnsReal Estate SolutionsDelivery within 2-4 hours in an unrivalled worldwide network for global aftermarket services of critical parts e.g.for medical devicesDomestic distribution building upon the largest collection of domestic transport capabilities in the industry as well as x-bor

46、der transportManagement and optimization of the entire or significant parts of customers supply chainsState of the Art omni-channel and efulfillment solutions incl.returns management Tailored design and execution of packaging servicesDesign,development and management of logistics real estate in stra

47、tegic locationsWarehousingProviding best-in-class dedicated or shared warehousing operations2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202326DHL Supply Chain is uniquely positioned to cater for the structural growth of e-commerceand omni-channeldemand globally2023 BUSINESS PROFILE|DEUTSCHE PO

48、ST DHL GROUP|MAY 202327200200operations operations across all regions50 returns operations 50 returns operations centers globally2525%of DSCs new business new business signings is from esignings is from e-commercecommerceStrong customer sign up Strong customer sign up onFulfillment networks2.2bn 2.2

49、bn revenue in e-commerce(+15%vs 2021)Customer Examples(not exhaustive)Countries with DSC operationsSF PartnershipWe have defined 12 focus technologies with clear benefits for our customers and DSC2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202328Focus technologiesidentified along entire logist

50、ics process1212Investment of choice Productivity and utilization increase,cost reductionProvider of choice Customer satisfactionincreaseEmployer of choice Employee attraction and retention,overall satisfaction#of digitalization projects live80%+of our facilities have active Accelerated Digitalizatio

51、n projects in placeAssisted Picking Robots(un)Loading TechnologiesIntelligentProcessAutomationGoods-to-Person RobotsData AnalyticsSortation TechnologiesPacking TechnologiesSmartOperationsSupportingRobotsIndoor Robotic TransportWearableDevicesAsset Tracking&MonitoringJan 18 Jan 19 Jan 20 Jan 21 Jan 2

52、2Jan233005006002,0003,7005,3002023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202329DHL Supply ChainPath to climate neutral operations and transportation1.490.500.02DSC2.01Scope 1Scope 2Scope 38.3028.090.07DPDHL Group36.46CO2Emissions 2022m t CO2eTransportTransportInvestments in sustainable fleet

53、to reduce transport emissions and gain efficiencies Examples:Upgrade own fleets to natural gas(LNG and CNG);already 100 LNG and CNG vehicles in operations Driving efficiencies,leveraging our transport data analytics projects to optimize backhaul loads and reduce empty runs WarehousingWarehousingKeya

54、ctions:Driving carbon neutral warehousingExamples:All DSC new sites/operations will be fully carbon neutral;43%of our sites are already carbon neutralInvestments in solar PVs for all new buildingsDHL Supply Chain is leveraging ESG offerings to create a clear value add for customers by driving decarb

55、onization of their supply chains.Our key offerings and commitments drive Co2reduction of our main Co2contributors:DHL DHL ECOMMERCE ECOMMERCE SOLUTIONSSOLUTIONSDomestic last mile parcel delivery in selected countries outside of Germany(Europe,USA,India and selected Asian markets).Non-TDI cross-borde

56、r services primarily to/from and within Europe.Investment Summary:Strong structural growth driven by e-commerce as well as B2B exposurein all selected markets we operate inSustainably increased EBIT from economies of scale,yield management and service performanceExpansion of our pan-European Parcel

57、Connect delivery platformInvestments in network capacity&automation,clean-last mile capabilities and technology53%35%12%EuropeAmericasAsiaRevenue Mix,FY 20222023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202330DomesticLast MileIn selected countries outside of GermanyThis includes Europe,US and se

58、lected markets in Asia Pacific,incl.IndiaNon-TDICross-borderCommercial capabilities primarily to/from and intra-EuropeParcel Connect in Europe a strong and growing platform as basis for future growth*non-Time Definite International Parcel delivery Our profitable coreCore businessOur profitable core:

59、Focus on domestic and non-TDI*parcel delivery2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202331Parcel ConnectParcel Connect is our optimizable delivery and returns solution developed especially for e-commerce in Europe,catering to both B2B and B2C.Customers benefit from a single DHL point of c

60、ontact for seamless access to 28 European countries.Brands establish trust and loyalty with customers thanks to fast,flexible,hassle-free delivery and returns.DHL eCommerce Solutions:Key stats at a glanceData asof Dec 31st,2022 1.5 billionparcels delivered each year20Offices25,000Vehicles2,500Facili

61、ties48,000Employees90,000Access Points8Dedicated Aircraft2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202332DHL eCommerce Solutions:Regions and service portfolio2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202333India(Blue Dart)Premier domestic courier and integrated express package distri

62、butionAsia/Pacific B2C domestic delivery in key markets of Thailand and Malaysia Cross-border shipping from AustraliaAmericas B2C domestic delivery(U.S.)Outbound cross-border(U.S.)Direct shipping(Canada to U.S.)Europe Selected B2C and B2B domestic delivery in 8 countries:UK,NL,BE,SE,PL,CZ,ES,PT Pan-

63、European cross-border offering We focus on domestic last-mile parcel delivery in selected countries in Europe,U.S.,India and selected Asian markets.Our non-TDI cross-border services are primarily to,from and within Europe,as well as outbound from U.S.and AustraliaDHL eCommerce SolutionsPath to clima

64、te neutral operations2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202334DeCS8.3028.090.07DPDHL Group36.46CO2Emissions 2022m t CO2eOffer climate neutral solutions to our customersIncreasing investments into Clean Operations e.g.last-mile fleet,sustainable aviation fuel(SAF)Purchase of sustainabl

65、e fuels wherever accessible,especially HVO for line haul and SAF for air activitiesSustained increase in number of EVs in last mile,continuous replacement of traditional vehicles wherever possibleBlueDartmoved from 100%grey electricity to 100%green electricityPoland increased share of green electric

66、ity to 100%1,350 EVs in use*Largest electric delivery fleet in Netherlands*Own vehicles onlyand excluding 3rd party owned vehicles.0.980.250.001.23Scope 3Scope 2Scope 1POST&PARCEL POST&PARCEL GERMANYGERMANYTransporting,sorting and delivering of documents and goods-carrying shipments in Germany and e

67、xport.Investment Summary:German parcel and mail incumbent with leading market positionsFinancial performance outlook:stable long-term EBIT with consistent FCF contributionRecognized Top Employer driving superior network and delivery qualityFirst mover in green delivery:significantly lower CO2e/parce

68、l vs all delivery competitors in GermanyDigitalization and automation:Highest productivity in the industry through scale,automation und digitalizationMarket Position(2022)62%Market share Mail Communication(business customers)40%Market share Parcel36%49%15%39%46%15%38%47%15%Parcel GermanyPost Germany

69、International&OthersRevenue MixFY 2020FY 2021FY 20222023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202335German Post and ParcelNetwork2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20233638 Parcel sorting centers82 Mail sortingcenters64.5%and growing of Parcel deliveries done through joint del

70、ivery with mailDelivery32k parcels/hour40k/50k parcels/hourGrevenBrnickeOttendorf-OkrillaKitzingenRadefeldNohraRegensburgAschheimAugsburgGnzburgLahrSaulheimNeuwiedHagenDorstenHannoverRodgauKngenSpeyerKlnStaufenbergNeustrelitz NeumnsterBremen-GVZEutingenNeumarkFeuchtRdersdorfBielefeldHamburgOsterwedd

71、ingenObertshausenKrefeldBochumLudwigsfeldeBremen-HemelingenBruchsalDHL Parcel Germany:Structural trend accelerated during pandemic,followed by normalization in 20222023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 20233710%7%7%9%9%8%7%6%15%13%-8%20122013201420152016201720182019202020212022Parcel Ger

72、many,volume growth,yoy40%Parcel Market Share11,300Parcel Lockers(Packstation)130kParcel Business customers6.2mparcels per working day(2022)P&P Germany:Products and Pricing2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202338*e.g.small items eCommerce,Philately,“Postzustellungsauftrag“P&P revenueF

73、Y22:16.8bnMail Communication5.4bnDialogue Marketing 1.8bnOthers/Consolidation 0.8bnParcel Germany6.4bnInternational2.4bnPrivate customersEx-ante products private customers(0.8bn)businesscustomers(1.5bn)Addressed and unaddressed advertisement mailings,campaigns(both digital&physical)Business customer

74、sPress,pension services,retailTop accounts(0.5k customers)Middle accounts(19k customers)Small accounts(111k customers)In-and outbound Germany shipmentsPricingLast increaseJuly 1st 2022:Listed prices in retail outlets and online4.6%increasestartingJan 1st 2022 for 3 years(incl.international)2023:Cros

75、s-format increase in unit prices&pallet pricesPartial annual priceadjustments&reductionofdiscountsPricing varies by contracts.2023:General price measure combined with the introduction of surcharges(peak&energy)Partial annual priceadjustments2023:Adjustment of discountstructurePartial services busine

76、sscustomers(1.9bn)Other(1.0bn)*Partial annual priceadjustmentsStandard letter stamp price development is based on regulated price cap2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202339German standard letter price,in cents55555555586062707070808080858585201520122009201020162011201320142022201720

77、182019*2020202120232024No price increaseheadroom before 2011+1.6%Carried over to 2013+1.2%+2.8%+1.0%CPI 1.8%Price cap regulation*+7.5%+10.6%CPI-0.6%*implemented from July 1st2019onwards,taken into account in headroom calculation*CPI:Consumer price index Pricing headroom for basket of mail products u

78、nder regulated price capCPI-0.2%CPI+5.8%CPI+5.4%+4.6%CPI+1.35%P&P Germany:Wage agreements in Germany2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 2023400.00.04.03.12.60.02.01.73.02.10.03.02.02010201120122013201420152016201720182019202020212022One-time paymentFlat 320400250300400Wage increases fo

79、r P&P Germany employees*,yoy in%*applies to 140,000 Deutsche Post AG tariff employeesUnion agreement until end 2024:3,000 tax-free one-time payment per FTE spread monthly from April 2023 to March 2024;average 11.5%wage increase in April 2024P&P GermanyPath to climate neutral operations2023 BUSINESS

80、PROFILE|DEUTSCHE POST DHL GROUP|MAY 2023418.3028.090.07DPDHL Group36.46CO2Emissions 2022m t CO2e50%of P&P delivery districts are green with zero carbon emissionsCurrently 11,300 Packstations(parcel lockers)available in Germany;to be expanded to 15,000 in the next few yearsCurrently 23,000 electric v

81、ehicles and 13,500 e-trikes in daily operations1.230.350.01P&P Germany1.59Scope 1Scope 2Scope 3Investor Relations Contact2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202342Martin Ziegenbalg+49 228 189 Robert Schneider+49 228 189 Sebastian Slania+49 228 189 Agnes Putri+49 228 189 Sebastian Horn+

82、49 228 189 Disclaimer2023 BUSINESS PROFILE|DEUTSCHE POST DHL GROUP|MAY 202343This presentation contains certain statements that are neither reported results nor other historical information.These forward-lookingstatements are subject to risks and uncertainties that could cause actual results to diff

83、er materially from those expressed in the forward-lookingstatements.Many of these risks and uncertainties relate to factors that are beyond Deutsche Post AGs ability to control or estimate precisely,such as future market and economic conditions,the behavior of other market participants,the ability t

84、o successfully integrate acquiredbusinesses and achieve anticipated synergies and the actions of government regulators.Readers are cautioned not to place undue reliance onthese forward-looking statements,which apply only as of the date of this presentation.Deutsche Post AG does not undertake any obl

85、igation topubliclyrelease anyrevisions tothese forward-lookingstatementstoreflect events or circumstancesafter thedateof this presentation.This presentation does not constitute an offer to sell or the solicitation of an offer to subscribe for or buy any security,nor shall there be any sale,issuanceo

86、r transferof the securitiesreferred toin this presentationin anyjurisdictionin contraventionof applicablelaw.Copies of this presentation and any documentation relating to the Offer are not being,and must not be,directly or indirectly,mailed or otherwiseforwarded,distributedor sentin orintoorfromAustralia,Canadaor Japanoranyotherjurisdictionwhere todoso wouldbe unlawful.Thisdocumentrepresents theCompanysjudgmentas of dateof thispresentation.