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1、Automation as a Force for Good 6 Steps to Transform Theory into PracticeIDC#EUR1480262211An IDC White Paper sponsored byAuthors:Angela Salmeron,Research Director,European Future of WorkNeil Ward-Dutton,VP,AI and Intelligent Process Automation European PracticesJuly 2021Sponsored byIDC#EUR148026221ID

2、C White PaperAutomation as a Force for Good 6 Steps to Transform Theory into PracticeAutomation as a Force for Good 6 Steps to Transform Theory into PracticeIDC#EUR1480262212An IDC White Paper sponsored byExecutive SummaryIntroduction Its Time to StartAutomation technologies are being implemented in

3、 public and private sector organizations,further and faster than ever.IDCs Future of Work 2021 Survey shows that 47%of organizations are planning to implement RPA in the next 18 months,39%are planning to implement other process automation technologies(including workflow automation),and 63%are planni

4、ng to implement task-focused apps on mobile devices.Automation has been transformational in areas of economic growth and industry innovation,and many more applications can have a far-reaching impact on society and the environment,addressing a wide range of objectives in the UNs SDG agenda.However,wi

5、thout clear goals and direction,organizations risk missing out on the full potential of automation and overlooking its ability to enable social impact.Even more so,it is now easier than ever for automation to be unintentionally implemented in ways that run counter to the positive societal and busine

6、ss outcomes that organizations so often say they want to deliver.We can decide not to pay attention to the role of automation in driving positive change,or we can encourage automation adoption that benefits organizations,employees,and the broader society and environment.We can choose to follow a pat