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1、Measuring Video Quality and Performance:Best PracticesVideo delivery performance directly impacts the quality of a viewers experience which has a direct impact on business outcome.WHITE PAPERMeasuring Video Quality and Performance:Best PracticesTable of ContentsMeasuring Video Quality and Performanc

2、e:Why It Matters .2Defining the Success of Digital Video Providers Through Viewer Experience .2Meeting Viewers Quality Expectations .2How Video Quality Impacts Engagement .3Creating a Robust Video Quality and Performance Measurement Strategy .5Creating a Common Language for Measuring Video Quality a

3、nd Performance .6Quality of Experience(QoE)Metrics .7Quality of Service(QoS)Metrics .8Quality of Performance(QoP)Metrics .8Using the Best Methodology to Measure Streaming Quality .9Methodology for Measuring End-User or QoE Metrics .9Measuring CDN Edge Performance or CDN Quality of Performance(QoP).1

4、0Defining the CDN Edge Performance or CDN Quality of Performance(QoP).11Choosing the Right Tools for Effective Measurement .12Quality of Experience(QoE)Measurement Tools .12Quality of Service(QoS)Measurement Tools .13Summary .13Appendix .14Table 1:QoE Metrics for End-User Viewing Experience Measurem

5、ent .14Table 2:Rebuffering Metrics and Definitions .14Table 3:QoS Metrics for CDN Performance Measurement .15Table 4:Synthetic and Real User Monitoring .152Measuring Video Quality and Performance:Best PracticesMeasuring Video Quality and Performance:Why It MattersVideo quality and performance direct

6、ly impact a viewers quality of experience,which directly impacts media organizations business outcomes.In this white paper,we will provide an understanding of the video quality metrics,methodology,and measurement tools,as well as some of the best practices in designing a video quality and performanc