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1、February 2023Navigating a New Normalin Business Travel&CommutesThe travel industry experienced plenty of stops and starts from2019 onward.We check in on the lingering effects of thepandemic and take a closer look at evolving traveler behavior.The travel industry was one of the hardest hit by the pan

2、demic,with lockdowns,quarantines,and work-from-home mandates keeping people off of publictransportation and flights.Business travel came to a halt,convention centers shuttheir doors,and public transit ridership took a dive as people became increasinglyaware of social distancing.And though travel beg

3、an to increase around July 2021,theswiftly rising inflation and cost of living upended the budding recovery.After manystops and starts,COVID-19 surges,and inflationary pressures,how has travelerbehavior shifted?This white paper digs into the foot traffic data to understand the implications of thesec

4、hanges.We looked at two categories of business travel frequent commutes,including transportation to and from the office,and more infrequent travel related toout-of-town business meetings and conventions.By analyzing visit trends to airports,public transportation hubs,convention centers,and offices,t

5、his report reveals howtraveler behavior has evolved over the past three years.With the pandemic fading inthe rearview mirror,we examine how business travel and commutes look in the newnormal and try to predict what lies ahead for the industry.The State of Business TravelTo get a preliminary sense of

6、 the changes to the business travel landscape over thepast three years,we analyzed four major travel sectors airports,trains and buses,convention centers,and hotels.Foot traffic to these segments had ups and downspre-pandemic,with airports and hotels showing fairly similar visitation trends,whilevis