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1、2026 AI in Professional Services ReportGenAI is here,agentic AI is coming and business model shifts are next2026 AI in Professional Services Report 2 2026 Thomson ReutersExecutive summaryIt took about three years for generative artificial intelligence(GenAI)to become an integral part of professional

2、 services.Think about how quick GenAI adoption has captured professionals collective imagination,especially considering the history of business technologies.Cloud technologies emerged in the early 2000s but still arent in use at some organizations.Email communications were banned in some corners bec

3、ause it was viewed as unsecure or even unethical.For some larger-scale technologies like document management systems or enterprise resource planning(ERP)systems,three years barely covers a full implementation cycle.Now,however,the GenAI technologies that first went public in November 2022 have fully

4、 taken root in critical professions such as legal,tax&accounting,corporate risk&fraud and government professionals,according to the fourth edition of the annual AI in Professional Services Report from the Thomson Reuters Institute(TRI).The data for this report was gathered from a survey of more than

5、 1,500 members of those professions in more than two dozen countries,quizzing them about their AI usage and feelings about the business impact of AI,GenAI and agentic AI.(For more on the demographics backing this research,see the Methodology section on page 23.)In professions where almost right isnt

6、 good enough,more than half of professionals in those industries say they use publicly available GenAI tools like ChatGPT,while professional-grade and industry-specific GenAI tools are inching towards majority use.Most professionals say they believe GenAI will be a central part of their workflow by