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1、Sponsored By20222Executive Summary031.0 The Great Resignation052.0 State of Staffing103.0 Challenges,Opportunities,and NPS194.0The Digital Transformation275.0 Staffing Agency Success Factors426.0Resources and Advice for New Agencies5223The staffing industry is booming!And the boom times are expected
2、 to continue.This year,more than one in five(21.5%)respondents to our survey said their agency grew 51%or more in 2021.Not only that,but nearly 80%expect double-digit growth this year.To facilitate this growth,agencies are embracing the digital transformation.Almost 60%of our sample agreed that tech
3、nology provides a competitive advantage,and respondents plan to increase their tech investment this year.At the same time,the market is very tight,with more job openings than employed people.Companies are keenly focused on building relationships and providing an excellent candidate experience.The on
4、es that are growing the fastest are investing in tech to help them achieve these goals,such as mobile apps,chatbots,and automated referral management platforms.This report digs into the challenges facing the staffing industry and the ways companies are tackling those challenges.We also have a couple
5、 of new features this year:The Great Resignation We surveyed 583 members of the workforce about their plans to look for a new job.Success factors We assessed several measures of staffing company success,including key performance metrics and ideal recruiter characteristics.Enjoy the 2022 State of Sta
6、ffing report!451.Who Will Look for a New Job in 20222.Why People Are Changing Jobs3.Where People Find Jobs6SummaryWhether its a“Great Resignation”or a“Great Reshuffle,”theres no question that people are leaving jobs at an exceptionally high rate.We asked 583 members of the general public whether the