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1、Banking for net zeroTaking a lead role in executing on sustainability commitments2The path to net zero will be guided by banks taking an active role as advisorsand partners in their customers transition journey.For banks to become stewards of their customers transitions,they need to recognize that t

2、he role entails nothing less than a holistic organizational transformation.Key to a successful transformation is securing full organizational buy-in,establishing a new value framework,helping relationship managers(RMs)to become climate scientists,and systematically setting up carbon-intelligent info

3、rmation systems.The transition to a net zero economy will create new winners and losers in all markets.The winners will be those who achieve a successful transformation.At the same time as making the necessary internal changes to become net zero,banks will engage with customers and steward their tra

4、nsition to net zero by providing sector-specific decarbonization knowledge and appropriate products.This will ensure an authentic transition for banks and customers alike,and the emergence of the winners of tomorrow.In a recent Accenture survey,60%of the senior executives we interviewed said their b

5、anks aim to be economy-wide stewards of their customers transition to net zero.However,most have some way to go in developing the ability to successfully tackle the crux of the problem.Weidentifiedfourconundrumsthathamperbanksontheirjourneytonetzero:1.An internal top versus bottom disconnect2.The di

6、fficulty of seeing the forest for the trees3.Huge product promises that ring hollow4.Carbon databanks best friend and worst enemyCopyright 2022 Accenture.All rights reserved.3Executive summary4ContentsHow bankscould become stewards of theircustomers net zero transitionFour conundrums that hamper pro