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1、M U L E S O F T R E S E A R C HR E P O R TTop 7 Trends Shaping Digital Transformation In 2023Executive SummaryTRE ND O 1TRE ND O 2TR EN D O3TR EN D 0 4TRE ND 05TRE ND 06TR EN D 0 7Investment in automation will surge as companies aim to do more with less.Amidst rising economic uncertainty,leading ent

2、erprises will increasingly move beyond isolated use cases of automation to accelerate digital transformation and drive efficient growth to better navigate the disruption.Composability will be a core pillar of business strategy to drive innovation and agility.Agility will become a major factor in an

3、organizations ability to adapt to rapidly changing market demands.More businesses will prioritize composability which will allow their teams to reuse existing capabilities shortening the time to value.Non-technical users will use low/no-code tools and automation to accelerate transformation.Giving b

4、usiness technologists the right tools will be the key to circumventing IT bottlenecks and speeding up transformation.These tools will enable them to drag and drop digital capabilities and data that allows them to automate processes and create new services.Organizations will invest in total experienc

5、e(TX)strategies to drive greater customer and employee loyalty and advocacy.Combining customer(CX)and employee(EX)experience initiatives will be essential to increase revenue and retain scarce talent so they can deliver more agile and resilient business outcomes.Organizations will increasingly autom

6、ate data-driven decision intelligence to reduce the huge costs of wasted opportunities.As part of their composable strategy,organizations will focus more attention on creating a data fabric to reduce wasted business opportunities that stem from poor or untimely decisions by unlocking value from silo