希尔顿（Hilton）：2023年旅行者-革新旅行体验的新兴趋势（英文版）（15页）.pdf

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1、 The 2023 Traveler:Emerging Trends that are Innovating the Travel Experience,A Report from Hilton 2 1.Hilton 2022 Travel Trends Survey 2.Hilton and American Express Business Travel Study 3.Hilton booking data Table of Contents CEO Foreword:Setting the Stage for 2023.3 In Summary:The Profile of the 2

2、023 Traveler.4 People will turn to travel for deeper,more engaging,human experiences and connections4 People will recognize authentic travel as an essential part of their wellness routine.6 Travelers will want to be taken care of more than ever.9 Travelers want frictionless travel innovations that a

3、re both technology-and human-led 11 Methodology and Contact Information.15 3 1.Hilton 2022 Travel Trends Survey 2.Hilton and American Express Business Travel Study 3.Hilton booking data CEO Foreword:Setting the Stage for 2023 2022 will go down in history as the year when travel came roaring back and

4、 changed before our eyes.Travelers appeared earlier and in larger numbers than anyone predicted.We learned how to travel with pets.We packed our bags in search of relaxation and rejuvenation.We attended previously postponed weddings and concerts.We planned corporate retreats for entirely new teams.W

5、e cashed in our loyalty points for the long-awaited vacation of our dreams.In 2022,we walked away from our screens and were reminded of the unmistakable power of in-person connections.2022 also uncovered unexpected friction points.After years of slowing down,life accelerated for many full speed ahea

6、d without a clear roadmap,creating a tension between the new and the old.Many employers and employees returned to offices while still joining virtual meetings.Travel demand outpaced travel recovery.For those hitting the road,travel was familiar and unfamiliar at the same time.Both leisure and busine