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1、Mr.Dennis AkkermanFounder&Managing Director of Orbis Business SchoolTransformational Coach&Consultant|SpeakerTop 100 Business Leaders to Follow in Malaysia|Author of The Naked LeaderThe Failure Stories:How HR Has Failed andLessons We can Learn from these FailuresThe JourneyRecruitmentDevelopmentRete
2、ntionExitQ&AThe Failure Stories Orbis Business SchoolThe Broken JourneyComplicatedjob applicationformsFlawedOn-boardingProcessDisconnectedTalent DevelopmentCumbersomePerformanceManagementFlawedOff-boardingProcess Orbis Business SchoolEmployee journeyLearn from Marketing:Be Frictionless Orbis Busines
3、s SchoolBroken Recruitment(1/3)Whats wrong with this one?Orbis Business SchoolBroken Recruitment(2/3).and this one?Orbis Business SchoolBroken Recruitment(3/3).and this one?Orbis Business SchoolFix Your Recruitment Processo Use modern UX/UI techniqueso Pre-populate formso Provide status updates Orbi
4、s Business SchoolDisconnected Talent Development Orbis Business SchoolFix Your Talent Developmento Integrate platforms(API)o Enhance TNA:you dont know what you dont knowo Personalise learning journeys Orbis Business SchoolCumbersome Performance ManagementWhyaremanagersandemployees frustrated?Orbis B
5、usiness SchoolFix Your Performance Managemento Integrate platforms(API)o Improve UX/UI for managers and employeeso Use Key Behaviour Indicators(KBIs)Orbis Business SchoolFlawed Off-boarding ProcessWhatgoeswrongwhenanemployeeleaves the company?Orbis Business SchoolFix Your Off-boarding Processo Inclu
6、de anonymous exit surveyso Single-sign-off:disable all access in one goo Treat internal department moves as re-boarding process Orbis Business SchoolSummaryEasyjob applicationformsSmoothOn-boardingProcessIntegratedTalent DevelopmentEnhanced