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强心剂:基督医院利用 OGL 提升绩效和留存率 [THR3166].pdf

上传人: Fl****zo 编号:971379 2025-11-08 16页 2.30MB

1、 THR3166:A Shot in the ArmHow The Christ Hospital Health Network Uses OGL to Boost Performance and RetentionSession Date:October 14,2025Todays SpeakersCopyright 2025,Oracle and/or its affiliates Puneet JoshiProject Manager,Guided LearningSenior Instructional DesignerThe Christ Hospital Health Networ

2、kKelly SevierDirector,Customer Success ServicesOracle2The Christ Hospital Health NetworkOur MissionT mp ve the hea th f u c mmunity an c eate patient value by providing exceptional outcomes and the finest expe iences,a in an aff ab e way.Our Core Values:e anticipate the nee s f th se we se ve We are

3、 forward-thinking e bui inc usive c nnecti ns.e act with sha e ete minati n.3The Christ Hospital Health Network4Performance at The Christ Hospital Health Network!Performance:How effectively individual team members contribute to the goals of our NetworkTask completion ratesProblem resolution timesQua

4、lity of workCollaboration and overall productivityIt reflects both the speed and quality of work delivered by team members5Retention at The Christ Hospital Health Network!Retention:The ability to keep valuable team members engaged and committed to staying with the team or the Network over time A hig

5、h retention rate indicates:Effective LeadershipJob SatisfactionPositive CultureOpportunities for growth,which reduce turnover and maintain team stability6How OGL helped with Performance and Retention at our Network!Oracle Guided Learning has truly made a difference for our team members.By providing

6、team members with real-time guidance when needed,we have seen a significant boost in confidence,day-to-day pe f mance an e ucing bu n ut.”7Performance-OGL8Solving Performance at the Network:Leverage Technology to Reduce Administrative Burden-CollaborationStandardize and Streamline Processes-Task Com

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根据《Data》标记内容,以下是全文主要内容的简明扼要概括: - **主题**:The Christ Hospital Health Network如何使用Oracle Guided Learning (OGL)提升绩效和保留率。 - **核心数据**: - OGL使用后,任务完成率提高,问题解决时间缩短。 - OGL使用后,帮助减少帮助台电话63%,问题解决速度提高43%。 - OGL使用后,生产力提升约2%。 - **关键点**: - OGL通过提供实时指导,显著提升了团队成员的信心和日常表现。 - OGL帮助标准化流程,减少行政负担,并提高问题解决效率。 - OGL通过培养支持性和成长文化,促进有效领导,并平衡工作与生活,从而提高员工保留率。 - OGL的AI助手支持内容创作,确保一致性、个性化,并提高准确性。 - OGL在Oracle Cloud Success Navigator中的应用加速了云的采用,并提高了用户信心和保留率。 - The Christ Hospital Health Network计划与Fusion Data Intelligence (FDI)合作,以推动FDI采用,实现持续学习和提高数据素养。
"OGL如何提升医院团队效率?" "AI助手助力医院培训,效果如何?" "医院如何利用OGL保持员工留存?"
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