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利用 Oracle AI Playbook 提升运营卓越性 [THR3289].pdf

上传人: Fl****zo 编号:971297 2025-11-08 9页 476.20KB

1、 Driving Operational Excellence with the Oracle AI Playbook Leah YomtovianSVP,Partner,Sales,and Operations StrategyOracleOracle AI runs Oracle more efficiently Leveraging 150+embedded AI features across our operations to deliver better experiences for our customers,partners,employees,and candidates.

2、Saving teams thousands of hours annually,boosting productivity,and lowering costsExpediting business cycles,improving decision-making quality,and enabling greater agilityCopyright 2025,Oracle and/or its affiliates2Reinforcing risk management and governanceDriving higher growth and improved margins,p

3、ositioning our business for sustained competitiveness and long-terms shareholder valueThe Oracle AI Playbook has been key to our AI successWe focus on four major vectors3Copyright 2025,Oracle and/or its affiliatesLeadership defines vision/urgency for AI adoption,alongside commitment to customer succ

4、ess and continuous improvement.Global Process&Data Owners and Global Solution Owners create best-in-class process globally,leveraging automation and AI.Processes are continually reimagined to streamline operations,empower people to focus on higher-value work,and delight stakeholders with faster,more

5、 successful outcomes.We take advantage of the unified data model provided by Oracles end-to-end technology stack and leverage our Global Process and Data Owners together with Global Solution Owners to drive data governance.We centralize on Oracle Fusion Applications and OCI,deploy applications out-o

6、f-the-box,and continuously innovate with new features and AI capabilities released every 90 days.Optimizing finance&supply chain with embedded AIFaster decisions,smarter decisions,touchless processing4Copyright 2025,Oracle and/or its affiliatesPlanning and CashAdopted features:Advanced Predictions,I

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根据《Oracle AI Playbook》内容,以下是全文关键点概括: 1. Oracle AI提升运营效率,通过150+嵌入式AI功能,每年节省团队数千小时,提高生产力,降低成本。 2. 加速业务周期,提高决策质量,增强灵活性和风险管理。 3. Oracle AI Playbook是AI成功的关键,聚焦四大方向: - 领导力:定义AI采用愿景和紧迫性,承诺客户成功和持续改进。 - 全球流程与数据:创建全球最佳流程,利用自动化和AI。 - 数据治理:利用Oracle统一数据模型,结合全球流程和数据所有者。 - 应用创新:Oracle Fusion Applications和OCI,每90天推出新功能。 4. 财务与供应链优化: - 财务:采用高级预测、IPM洞察、叙事报告、预测现金流等。 - 供应链:采用采购政策顾问、采购订单突出显示等。 5. 人才管理: - 招聘与入职:采用技能顾问、推荐职位、候选人推荐等。 - 职业发展:采用AI辅助反馈、绩效评估、目标评估等。 6. 客户支持与销售: - 客户支持:自动解决客户问题、自动化工具等。 - 销售支持:服务请求解决代理、帮助台自动化等。 7. 销售与营销: - 有效营销与线索:采用账户摘要、撰写、生成摘要等。 - 销售协调:采用交易进度自动化、账户摘要、会议助手等。 8. 应用开发: - 利用Oracle Code Assist、Oracle APEX低代码开发、自治数据库等。 9. 测试与质量保证: - 利用Oracle AI数据库、RAG、AI代理等。 10. 数字客户成功经理: - 利用Oracle AI数据库、OCI GenAI、RAG、AI代理服务等。
"AI如何提升运营效率?" "Oracle AI如何助力人才发展?" "AI在销售支持中的应用案例?"
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