IT转型的人性化维度.pdf

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1、Human dimension ofIT transformationsFacilitated byMarc Kamel&Peter-Paul Grootens20 February 2025T I T L E O F P R E S E N T A T I O NDigital Transformation is NOT about Technology.2It is about People.Pillars of Human-Centric Digital TransformationUnderstanding Employee NeedsEmployees drive transform

2、ation.Listen to them.013Empowering Employees with TechnologyDigital literacy and upskilling matter.02Enhancing Customer ExperiencePeople want technology that serves them.03Collaboration&TeamworkBreaking down silos makes transformation stick.04Cultivating a Culture of InnovationChange is continuous,n

3、ot a one-time event.05Measuring Success Beyond ROIMetrics like employee engagement matter.06Nicky Verd Lets Play!JeopardyRules of the Game5Four teams of five.There are six categories:Each column contains four clues phrased in answer form.Turn-based Play:Each team takes turns choosing a category and

4、a dollar amount.The host will read the answer along with the multiple-choice options.Team Discussion&Answering:Teams can discuss the clue,but only their team leader(holding the talking baton)may give the final answer within 45 seconds.Scoring:Correct answer:The team earns the dollar value of the clu

5、e.Incorrect answer or no response in time:The team loses the dollar value of the clue.Incorrect Answer:If the team that selected the category gets the answer wrong,the other team has a chance to answer.Next Turn:Play then moves to the next team.Daily Double:If a team selects a“Daily Double”clue,they

6、 can wager an amount between$0 and their total accumulated score.A correct answer wins the wagered amount;an incorrect answer loses it.One Representative Join the Game6https:/play.buzzinga.io/join/9e906Room#-9e906Digital Transformation is Human Transformation7