提高效率：Pilot 如何利用向量存储、数据质量和 GenAI 实现商业价值.pdf

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1、Fueling EfficiencyHow Pilot Uses Vector Stores,Data Quality,and GenAI to Deliver Business ValueTravis Lawrence|Pilot Travel CentersAbout Pilot Travel CentersLeading fuel supplier and largest travel center operator in North America850 locations in 44 US States and six Canadian ProvincesDrop a load of

2、 fuel every 22 secondsThird largest tanker fleetServe professional drivers and travelersDeveloping coast to coast EV charging network and installing hydrogen stationsStock brand photo for Pilot Travel Centers3The Bills of Lading Processing Challenge300+different BOL layoutsCell phone photos with var

3、iable quality and orientation issuesMix of typed,printed,and handwritten contentHigh volume requiring significant manual process4Diversity of informationThe Bills of Lading Processing Challenge300+different BOL layoutsCell phone photos with variable quality and orientation issuesMix of typed,printed

4、,and handwritten contentHigh volume requiring significant manual process5Diversity of informationThe Bills of Lading Processing Challenge300+different BOL layoutsCell phone photos with variable quality and orientation issuesMix of typed,printed,and handwritten contentHigh volume requiring significan

5、t manual process6Diversity of InformationBOL Processing:Previous State7Human CentricScaling a Maintainable GenAI SolutionOur Solution JourneyOur First Automation AttemptOCR errorsImage quality/orientation issuesRandom placement of handwritten elements Required over 300 templates9Why Traditional RPA

6、FailedFirst GenAI Attempt10Overly OptimisticFirst GenAI AttemptOCR errorsPrompt engineering became unwieldyEdge cases multiplied with each new variantNot sustainable to handle all variations in the prompt 11Overly Optimistic First GenAI AttemptOCR errorsPrompt engineering became unwieldyEdge cases m