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凯度:2024年凯度O2O即时零售白皮书(中译版)(63页).pdf

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1、2024.062024 Kantar O2O Instant Retail White Paper(Teaser)Table of contentDISCOVER industry landscape,channel uniqueness,and market trendsDEEP-DIVE shopper portrait,shopping behavior,and growth opportunitiesDECODE winning formulas from five pillars and showcase best practiceAuthors and Kantar Consult

2、ing instant retail solutions for brands2Market Overview1Retail market:Chinas consumer goods market is growing steadily,and the O2O market in China has shown resilient development,leading the growth in the online eCommerce sector2017-2024E Overall Consumer Goods Market Size12017-2024E Online Consumer

3、 Goods Market Size22017-2024E O2O Market SizeO2O is estimated to account for 12%of the total retail market in 2024E vs.11%in 202334,733 37,778 40,802 39,198 44,082 43,973 47,150 49,743 201720182019 2020 20212022 2023 2024E5,481 7,020 8,524 9,759 10,804 11,964 13,017 14,632 201720182019 2020 20212022

4、 2023 2024E1,243 1,778 2,382 2,628 3,316 4,311 5,216 6,155 201720182019 2020 20212022 2023 2024E17-24E CAGR:+5%17-24E CAGR:+15%17-24E CAGR:+26%Unit:CNY Billion1.Total Retail Sales of consumer goods refer to the number of physical goods sold by enterprises(units)to individuals and social groups for n

5、on-production and non-business purposes,as well as the amount of revenue obtained from the provision of food and beverage delivery/catering services2.National online retail sales of physical goods refer to the number of retail sales of goods achieved through public online trading platforms(including

6、 self-built websites and third-party platforms)Source:National Bureau of Statistics,desktop research,expert interview,Kantar Consulting analysis423-24E YoYChannelFeaturesPlatformExamples(non-exhaustive)To-home+21%Order online,and deliver directly to doorTo-store+11%Purchase online first,experience o

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本文主要介绍了2024年即时零售市场的发展趋势,包括消费者画像、购物行为和增长机会。主要观点如下: 1. 即时零售市场在中国持续增长,预计到2024年将占整体零售市场的12%。 2. 即时零售的消费者群体更加细分,尤其是年轻消费者,他们成为主要消费力量。 3. 消费者选择即时零售的原因从“即时送货服务”转变为“一站式产品购买”,追求沉浸式购物体验。 4. 即时零售消费者的消费场景更加多样化和多维度,不再仅限于紧急需求。 5. 消费者对产品种类和购物体验有更高要求,品牌需要提供更多产品选择和无缝购物体验。 6. 消费者购物频率和平均购买金额稳步增长,显示出即时零售市场的增长潜力。 7. 主要购买类别包括食品、快消品和健康护理产品,品牌应开发更多类别以增加购物篮的升级潜力。 8. 品牌应根据消费者购买时间偏好和购物任务进行针对性营销活动。
即时零售市场发展趋势如何? 即时零售消费者有哪些特点? 即时零售平台如何满足消费者需求?
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