联合航空公司机组运营现代化改造前景无限广阔（由塔塔咨询服务公司赞助）.pdf

1、A I M 2 2 0 0-SHow United is Redefining Airline Crew OperationsSean CarsonManaging Director,Digital Technology,United AirlinesSubramanian MVClient Partner,United Airlines,Tata Consultancy ServicesAyan DuttaHead of Cloud Solutions,TCS Cloud Unit,Tata Consultancy Services 2025,Amazon Web Services,Inc.

2、or its affiliates.All rights reserved.Agenda1About United2Challenges3OpportunityStatement4Our Approach5Crew AWSSolution6FutureStrategy 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.About UnitedWorlds largest airline(Measured by available seat miles and traffic)1,000+aircraft380+

3、destinations(airports served)7 Hubs5,000+daily departuresNearly 175 million customers in 2025100,000+Employees18,000+Pilots and 28,000+Flight Attendants 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Challenges in Crew Ops.Constrained ArchitectureRegulatory DisclosuresLegacy syst

4、em Resource unavailabilityOperational ReliabilityCrew Utilization and optimizationDisruption ManagementData Silos 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.United Airlines recognizes a significant opportunity to enhance crew resource management by modernizing its systems and

5、 processes.Opportunity StatementReal-time data minimize delays&cancellationsOperation ReliabilityScheduler EmpowermentCompliance AssuranceEmployee ExperienceDisruption ReductionProactive Crew Scheduling,Fewer disruptionsIntuitive tools,reduces manual effortStreamline workflows,improved satisfactionF

6、acilitation and alignment of contractual rules per UPA 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Our Approach.Established foundation framework to support multi model Transactional+Analytical)to support future of machine driven and automation.Platform based ecosystem enables