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FIGURE 2
Proportion of pet parents describing aspects of customer service as ‘important’ when interacting with their veterinary clinic (by age)
FIGURE 2
Proportion of pet parents describing aspects of customer service as ‘important’ when interacting with their veterinary clinic (by age)
Australia, there are more pronounced differences parent. All age groups consider digitally enabled clinics as important, especially for reminders and example booking and paying for treatment, as well as generations, most respondents aged 55+ regard nearly all of these technology use