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IBM商业价值研究院:2025人工智能伦理信任引擎:化资本为能力研究报告(英文版)(32页).pdf

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1、IBM Institute for Business Value|Research InsightsThe AI ethics trust engineConverting capital into capabilitiesIn collaboration with the Notre DameIBM Tech Ethics LabHow IBM can help Clients can realize the potential of AI,analytics,and data using IBMs deep industry,functional,and technical experti

2、se;enterprise-grade technology solutions;and science-based research innovations.For more information:AI services from IBM Consulting solutions from IBM Software innovations from IBM Research Notre DameIBM Tech Ethics Lab techethicslab.nd.eduKey takeawaysOrganizations see measurable business results

3、when AI ethics becomes integral to AI value creation.Investments in AI ethics correlate with increased operating profit from AI.Organizations in the top quartile of AI ethics spending,as a percent of AI spend,saw 34%higher operating profit attributable to AI in 2023 versus those in the lowest quarti

4、le.Executives also highlight the top three benefits from investments in AI ethics:increased trust(61%),strengthened brand reputations(57%),and mitigated reputational risks(54%).Trust issues are stalling AI adoption.More than half of executives say ethics-oriented concerns are key barriers and buildi

5、ng trust is a significant internal challenge.AI that is not trusted does not get used,undermining even the most robust business case.AI ethics approaches often fail when treated as a single departments responsibility.53%of executives say their governing bodies for AI ethics are not effective.For man

6、y,accountability is concentrated in leadership roles,but its important for multiple operational teams to influence AI ethics outcomes.Leading practices include AI ethics committees with cross-functional representation and tooling to coordinate inputs from key stakeholders.1Organizations dont have to

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根据报告的内容,本文主要探讨了AI伦理投资与企业绩效之间的关系,并得出以下关键点: 1. AI伦理投资与企业绩效正相关。数据显示,AI伦理投资占AI总支出比例最高的企业,其AI带来的营业利润比最低的企业高出30%。 2. AI伦理投资通过建立信任、提升声誉和降低声誉风险等途径为企业创造价值。59%的高管表示AI伦理投资已带来业务收益。 3. AI伦理实践不足是限制AI商业价值的关键因素。56%的企业认为可解释性、伦理、偏见和信任是AI采用的主要障碍。 4. AI伦理实践需要跨部门协作。53%的企业认为其AI伦理治理机构效果不佳,因为试图通过单一职能问责制来治理跨职能能力。 5. AI伦理投资与企业绩效之间的关键路径是信任。不信任的AI不会被员工、客户等利益相关者使用,从而削弱了业务案例。 6. AI伦理投资与企业绩效之间的关系通过信任这一关键路径实现。不信任的AI不会被员工、客户等利益相关者使用,从而削弱了业务案例。
AI伦理投资回报率如何? AI伦理如何影响业务价值? 如何实现AI伦理的最佳效果?
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