实现 OEM 与运营商协作将维护从被动变为主动.pdf

1、Digitalization of LEAP fuel nozzlesEnabling OEM-operator collaboration,transforming maintenance from reactive to proactiveJeff N Smith Head of Digital Product Programs Parker Aerospace2What we make3What we make4What we make56Problems to Solve for.1.Reliability2.MRO Induction 3.Spares Forecasting4.Cu

2、stomer Experience77Current Process Flow 4 employees spend 11 hours a day to get needed information to start repairNozzle Removed for MROShipped to ParkerMissing needed informationWere unable to induct the part for repair or process warranty until we have this informationThis creates transaction fric

3、tion and wasted cycles for you as we chase this data to process the repair orderPhoneEmailMeetings88Induction Friction 99Induction Friction 10 Nozzle time on engine Position of nozzles that are coking Operator coking intensity Operator“A”vs Fleet At what point in lifecycle does coking appear?First f

4、it vs 3rd repair Seasonality vs.region Service Bulletin deployment throughout deployed units Insights we can see&Questions we can answer1112Birth record detail1314What were doingMROMESShipReporting and Data AnalysisOperatorCombining clean lifecycle history with engine data can speed root cause investigations and predictive model development 15Thank you