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Salesforce(CRM)2025财年年度报告「NYSE」(英文版)(111页).pdf

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1、Salesforce FY25 Annual ReportNeed Help?Ask Agentforce.Leading theAI Agent RevolutionFY25 Annual Report 2025 Salesforce,Inc.All rights reserved.Salesforce and are registered trademarks of Salesforce,Inc.Salesforce owns other registered and unregistered trademarks.Other names used herein may be tradem

2、arks of their respective Worldwide Corporate HeadquartersSalesforce,Inc.Salesforce Tower415 Mission Street,3rd FloorSan Francisco,CA 94105,USA1-800-NO-SOFTWARE1 “Remaining Performance Obligation”represents future revenues that are under contract but have not yet been recognized.2 Non-GAAP operating

3、margin is a non-GAAP financial measure.Refer to page 6 for a reconciliation of GAAP to non-GAAP financial measures.FY25 Hi ghl i ghtsFY25 marked an important moment of opportunity and possibility.AI is reshaping business,and Salesforce is leading the way with record-breaking momentum.We just deliver

4、ed our highest revenue,operating margin,and cash flow in company history driving a$37.9 billion year and our first-ever$10 billion quarter.But whats ahead is even bigger.The rise of the AI-powered workforce has unlocked a multi-trillion-dollar market.And with Agentforce the first digital labor platf

5、orm for enterprises were redefining how work gets done.Thousands of companies are already seeing transformational results,and this is just the beginning.Our ecosystem is quickly expanding,fueled by Data Cloud,AgentExchange,and a growing community of 19 million Trailblazers.As always,were driving cus

6、tomer success while staying true to our core values.The future of AI isnt coming,its here.And Salesforce is at the forefront of this revolution,thanks to agentic innovation,trailblazing customers,and partners like you.Thank you.33.0%90%+9.6 mi l l i onNon-GAAP Operating Margin 2of the Fortune 500 ar

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根据报告的内容,本文主要介绍了Salesforce公司的业务概况、增长战略、客户服务、技术开发和运营、竞争状况以及知识产权保护。 Salesforce是一家全球领先的客户关系管理(CRM)技术公司,提供包括销售、服务、营销、商业、协作、集成、AI、分析、自动化等在内的服务。公司致力于通过AI和数据技术,帮助企业提高效率、提升生产力并推动增长。 公司的增长战略包括扩大现有客户关系、增加地理覆盖范围、专注于行业和推出新产品、利用合作伙伴生态系统以及促进客户采用和减少客户流失。 Salesforce提供专业服务帮助客户更快地实现业务成果,包括实施服务、最佳实践和AI建议以及高级教育。公司还提供客户支持,包括标准客户支持和高级客户支持。 Salesforce的技术和产品开发集中在改进现有服务功能、开发新功能和服务以及整合收购的业务、服务和技术。 Salesforce面临来自多个方面的竞争,包括传统软件供应商、免费软件供应商、行业特定软件供应商以及进入商业软件市场的其他公司。 Salesforce依靠专利、商标、版权、商业秘密和合同条款来保护其专有技术和品牌。公司还与员工、顾问和其他第三方签订保密和专有权利协议,控制对软件、服务、文档和其他专有信息的访问。
Salesforce FY25年度报告亮点是什么? Salesforce如何通过Agentforce重新定义工作方式? Salesforce如何利用其平台和合作伙伴生态系统实现增长?
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