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GPTW&RAI:2025印度零售业最佳职场评估报告:敏捷劳动力 创新及员工留存的重要性(英文版)(32页).pdf

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1、Supported byAuthored and Managed by:Insha DurweshContributors:Gurab Virk,Sagar SolankiDesigned by:Shivam ThakurIndias Best WorkplacesTM in Retail 202502Great Place To WorkThe Retail Revolution Starts with the WorkforceWhats Inside 0710121620242728The Indian Retail Workplace Landscape in 2025Top 3 Re

2、tail Sector PrioritiesPriority 1:Agile WorkforcePriority 2:Innovation by AllPriority 3:Employee RetentionChecking Out the Future of Retail TalentIndias Best Workplaces in Retail 2025Best Workplaces ScorecardCopyright 2025 Great Place To Work India.All rights reserved.03Copyright 2025 Great Place To

3、Work India.All rights reserved.Great Place To WorkRetail in India continues to evolve rapidly in 2025.Digital transformation,shifting consumer preferences,younger workforce,and changing workforce expectations are reshaping the industry.While the market dynamics will continue to fluctuate,the fundame

4、ntal driver of success remains constant:Your People.Organizations that strategically prioritize their employees are best positioned to navigate this changing environment and achieve sustained growth.Workplace experience has improved over the last year,with 88%of retail employees now experiencing a g

5、reat workplace,building on the momentum of 2024.This progress is no accident.Retail leaders have actively built a culture of trust,acted on employee feedback,ensured fair performance evaluations,and aligned roles with business goals.These eforts have fostered a more trusting,motivating,and fulfillin

6、g work environment that empowers employees and helps drive business success.Our latest study,capturing insights from 40 organizations and 3.2 lakh+employee voices,identifies three key priorities shaping retails future:Agility,Innovation,and Retention.Balbir SinghCEO,Great Place To Work India Agility

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本文主要讨论了2025年印度零售业的工作场所景观,并强调了敏捷性、创新和员工保留是零售业成功的三大关键优先事项。文中指出,88%的零售员工现在体验到一个伟大的工作场所,这反映了持续的改进和2024年的势头。零售业在员工体验方面排名前三,继续在一个快速移动、以客户为中心的市场中设定标准。文中还提到,零售业的年自愿离职率约为28%,这对服务质量和业务绩效产生了影响。因此,投资于职业成长、领导力发展和有竞争力的福利,可以帮助零售商建立一个有动力的劳动力,从而改善客户体验、运营稳定性和长期业务绩效。
如何打造敏捷、创新和留住人才的团队? 零售业如何通过数字化和员工创新来提升客户体验? 零售业如何通过员工留存策略来提高运营稳定性和业绩?
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