凯捷：增强混合型工作场所的人员体验白皮书（英文版）（14页）.pdf

1、Enhancing the People Experience for the Hybrid WorkplaceA white paper with CapgeminiJanuary 2024_01 Introducon02 The Need to Address Moments that Maer03 Understanding Workforce Expectaons04 The Recruitment Experience Achieving Opmum Staffing Levels&Scalability05 Creang Exceponal Onboarding Experienc

2、es06 Learning&Development Providing a Connuous Learning Experience07 Delivering Personalized Benefits08 The Daily Work Environment-Delivering Seamless Processes and Employee Support09 Enhancing Interacon with Managers and Co-Workers10 Role of Third Pares in Enhancing the People Experience11 Recommen

3、daons010203 0405060708091011Contents01Hybrid working has fundamentally changed the relationship between organizations and their employees,placing new challenges on organizations ability to recruit and get the most from their personnel.This paper aims to assist executives in major enterprises in iden

4、tifying the mechanisms and success factors for enhancing the people experience in these new hybrid environments through combinations of process,technology,and operations.The people experience is“a holistic approach to affecting how people feel about an organization”.It expands on employee experience

5、 to take into account work/life balance and take into consideration how peoples work circumstances may impact life outside of their jobs.While the HR organization has an important role to play in the people experience,delivering it requires a holistic approach within the daily work environment acros

6、s the enterprise.This paper is based on interviews with 1,000 HR leaders,conversations with NelsonHall clients,and findings within NelsonHall projects.It addresses:The key people experience challenges faced by organizations operating in hybrid environments The key actions required to improve the peo