Salesforce（CRM）2019年CSR报告「NYSE」.pdf

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1、2|Contents ContentsIntroduction 3 Letters from Leadership 4 Reporting Scope and Methodology 7 About Salesforce 8 Doing Well and Doing Good 9Operating with Integrity 10 Governance 11 Business Integrity 11 Civic Engagement 13 Supply Chain 15Environment 16 Environmental Sustainability Strategy 17 Clean

2、 and Renewable Energy 20 Emissions 23 Sustainable Real Estate 24Workforce Development 26 Salesforce Culture 27 Talent Development 28 Futureforce 29 Preparing a Future-Ready Workforce 30 Trailhead 31 Military Community 32Equality 34 Equality 35 Ethical and Humane Use of Technology 36 Employee Groups

3、37 Investing for Impact 38Philanthropy 40 Salesforce.org 41 Philanthropy Cloud 41 Giving 42 Pledge 1%44Report Details 45 ESG Metrics and Descriptors 46 Independent Accountants Review Report 583|IntroductionThis report contains forward-looking statements,the achievement or success of which involves r

4、isks,uncertainties,and assumptions.If any such risks or uncertainties materialize or if any of the assumptions proves incorrect,the results of ,inc.could differ materially from the results expressed or implied by the forward-looking statements we make.The risks and uncertainties referred to above in

5、clude but are not limited to risks and uncertainties associated with the effect of general economic and market conditions;the impact of foreign currency exchange rate and interest rate fluctuations on our results;our business strategy and our plan to build our business,including our strategy to be t

6、he leading provider of enterprise cloud computing applications and platforms;the pace of change and innovation in enterprise cloud computing services;the competitive nature of the market in which we participate;our international expansion strategy;our service performance and security,including the r