1、GLOBAL SOCIAL IMPACT2017 Performance Report2At the heart of Starbucks is our mission:to inspire and nurture the human spiritone person,one cup and one neighborhood at a time.That sense of purpose extends beyond our stores,to our partners and their families,the communities we serve,and the planet tha
2、t we all share.Since publishing our first social responsibility report in 2002,our business and our world have grown increasingly complex.Every year since,we have set ambitious goals,shared our accomplishments and challenges,and then stretched to new ones.Our 2017 social impact report reflects our e
3、ndeavor to transparently live our mission,and we have successes to celebrate.Starbucks has reached 100 percent pay equity for partners of all genders and races performing similar work across the United States and are working toward closing the gender pay gap for all partners in company-operated mark
4、ets worldwide.We made inroads in our effort to finding a solution to a greener disposable cup and are well on our way to making coffee the worlds first sustainable agricultural product.We also opened our doors to our tenth Community store to help create local jobs and provide in-store job-skills tra
5、ining in underserved communities.But we have also fallen short.The arrest of two African American men waiting for a friend at a Philadelphia Starbucks was antithetical to our values and vision for the kind of company we want to be.On May 29,2018,we closed more than 8,000 U.S.stores to gather as a St
6、arbucks family and began the long-term work we must do to strengthen our culture of belonging,welcoming and being a place for all.This was designed to be a powerful and uplifting day and,in some ways,a new start for our company.There is no finish line.Just a continuing aspiration to conduct our busi