Salesforce（CRM）2020年CSR报告「NYSE」.pdf

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1、FY20SALESFORCE STAKEHOLDER IMPACT REPORTFebruary 1,2019 January 31,2020Salesforce supports the Sustainable Development Goals2|Contents CONTENTSIntroduction 3 Forward-Looking Statements 3 Introduction from Marc Benioff 4 Reporting Scope and Methodology 6 Salesforce Supports the SDGs 7 About Salesforc

2、e 9 Doing Well and Doing Good 10Operating with Integrity 11 Governance 12 Trust and Security 13 Business Integrity 14 Civic Engagement 14 Supply Chain Responsibility 16 Office of Accessibility 17Protecting Our Planet 18 The Environment Is a Key Stakeholder 19 Global Leadership and Collaboration 19 S

3、alesforce Sustainability Cloud 20 1 Trillion Trees 21 Advocating for Climate Policy 22 Commitment to Clean and Renewable Energy 23 Annual Emissions 25 Setting an Internal Price on Carbon 26 Sustainable Real Estate 27Workforce Development 30 Salesforce Culture 31 Talent Development 32 Futureforce 33

4、Preparing a Future Ready Workforce 34 Skilling Up for the Future 35Equality for All 38 Equality 39 Our Path to Equality 40 Equal Pay for Equal Work 40 Equality Groups 41 Ethical and Humane Use of Technology 42 Investing for Impact 43Philanthropy 45 Salesforce&Salesforce.org 46 Philanthropy Cloud 47

5、Giving 48 Pledge 1%49Report Details 50 ESG Metrics&Indicators 51 Independent Accountants Review Report 673|Introduction This report contains forward-looking statements,the achievement or success of which involves risks,uncertainties,and assumptions.If any such risks or uncertainties materialize or i

6、f any of the assumptions proves incorrect,the results of ,inc.could differ materially from the results expressed or implied by the forward-looking statements we make.These risks and uncertainties include but are not limited to risks associated with the effect of general economic and market condition